Account Manager

6 days ago

Pasig, National Capital Region, Philippines IFIVE INC. Full time ₱1,200,000 - ₱3,600,000 per year

Highlights

  • Competitive compensation and benefits packages
  • Continuous professional development and learning opportunities
  • Regular engagement activities and events

IMPLEMENTATION COORDINATOR / JR. PROJECT MANAGER / ACCOUNT MANAGER

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferent

ROLE OVERVIEW

We are looking for an Implementation Coordinator/Jr. Project Manager/Account Manager to be part of our team.

  • This role will assists in the daily operations of their assigned service lines. This position is responsible for achieving operational objectives and is also responsible for assisting with site implementations, interacts with multiple stakeholders and must be able to develop internal and external relationships.
  • This position will ensure day to day operations and systems are meeting or exceeding contracted service level standards.
  • The ideal candidate must be flexible in working with different personality types, have effective communication skills, and the ability to multi-task efficiently. In addition, this position possesses strong computer skills needed to maintain identified spreadsheets, databases, and software.

MAIN RESPONSIBILITIES

  • Manages and coordinates assigned projects as it relates to implementations.
  • Documents project requirements and manage project assets (documents, minutes, handouts etc.)
  • Supports software management and entry as assigned to the company service line(s) and customers.
  • Is responsible for the maintenance of software and reports such as equipment inventory, and directories.
  • Assigns follow up communications to the appropriate staff and stakeholders ensuring a consistent flow of information to staff and customers.
  • Maintains professional communication with all interactions.
  • Assists with the coordination of site visits related to the service line.
  • Assists with the coordination of service line related meetings and attends as requested.
  • Serves as a liaison to assure provision of technical assistance to staff and end users and supports deployment and troubleshooting of system and network problems.
  • Provides coverage for absent peers and sponsors including administrative staff, Managers, etc.

REQUIREMENTS

  • Minimum of 3 years of work experience in:
  • Project management
  • Client engagement or client onboarding
  • MS Office Suite
  • MS Visio (flowcharting, diagrams, dashboard creation & implementation) – a plus
  • Healthcare experience – a plus
  • Administrative support experience – preferred
  • Detail-oriented with strong organizational skills
  • Willing and able to work on a night shift schedule
  • On-site location: 6th Floor, Tower 1, Rockwell Business Center, Ortigas, Pasig

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