
Voucher Specialist
2 days ago
Role Overview:
The Voucher Specialist is responsible for executing and maintaining accurate voucher and pricing operations across digital platforms. This includes creating, validating, and managing voucher codes, updating store menu pricing, and ensuring all data entries are accurate, timely, and compliant with business requirements. The role supports marketing and commercial teams in delivering promotions effectively, ensuring a seamless customer experience and reliable campaign execution.
Job Responsibilities:
· Responsible for accurately entering information into the relevant systems in a timely manner whilst ensuring quality and accuracy of data.
· Manage in-house tool that generates voucher codes and enter specifics such as validity dates, deals, voucher details, etc.
· Manage in-house tool that modifies store menu pricing.
· Check and validate completeness of documents before processing; check source documents for accuracy and verify data and correct data where necessary.
· Combine and rearrange data from source documents where required; enter data from source documents into prescribed computer database, files, and forms.
· Transcribe information into required electronic format when necessary.
· Verifies entered information by reviewing, correcting, deleting, or reentering data; combining data from available systems when information is incomplete; purging files to eliminate duplication of data.
· Maintains data entry requirements by following data program techniques and procedures; Comply with data integrity and security policies.
· Ensure all work requests are done in accordance with agreed time scales.
· Encode, ensure, and verify data entry conforming to the clients' specifications or senior management directives.
· Respond to requests for information and access relevant files; print information when required.
Qualifications:
· At least 1 to 2 years of related work experience in Data Entry and Administrative Functions.
· Proficient in using Microsoft Office applications (Word, Outlook, and Excel).
· Provide prompt and professional client service at all times.
· Deliver high level of data accuracy and high data entry key stroke (at least 35 WPM).
· Organized and systematic in handling multiple tasks.
· Must have effective planning, organizational skills and can work under pressure.
· High attention to detail, dependable with value for work ethics and customer service.
· Contribute to a harmonious working environment and build good working relationships while adhering to policies and procedures.
· Excellent communication skills, both written and oral.
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