Client Services Officer
5 days ago
Responsibilities:
● Account Management:
○ Assist in establishing and nurturing relationships with clients, both new and existing.
○ Support Relationship Managers in managing meeting schedules with clients and internal team members.
○ Apply a consultative approach, understanding client needs and offering appropriate solutions.
○ Assist in maintaining communication with clients to address their needs effectively.
○ Collaborate with team members to cultivate relationships and generate referrals. ○ Serve as a secondary liaison between clients and internal teams.
○ Contribute to regular client satisfaction surveys and feedback sessions
● Administrative Support
○ Provide administrative assistance to Relationship Managers and Project Managers.
○ Assist the Project Managers in organizing and maintaining client files in Google Drive.
○ Ensure proper permissions on files and manage various documents including client assets, briefs, contracts, and administrative files.
○ Support in contract negotiations and documentation under the guidance of senior team members.
○ Assist in preparing and managing documentation, including contract documents, cost estimates, and statements of work.
● Project Coordination
○ Support Project Managers in managing teams and resources to meet project deadlines.
○ Create and maintain comprehensive project briefs for documentation.
○ Assist in managing project timelines and deliverables under the guidance of senior team members.
○ Utilize project management tools such as ClickUp and Instagantt for task management and client visibility.
○ Collaborate with internal teams to identify opportunities for process improvement and efficiency.
● Financial Tracking
○ Serve as the primary liaison between the Finance and Accounting teams of the client and the company, ensuring clear and consistent communication.
○ Aid in tracking client payments and creating invoices for services rendered.
○ Monitor payment schedules and notify stakeholders of upcoming due dates.
○ Assist in preparing basic cost estimates and proposals for clients.
● Pitches and Presentations:
○ Organize and participate in pitches and meetings with clients.
○ Contribute ideas during strategy and creative ideation sessions under supervision.
● Pitches and Presentations:
○ Organize and participate in pitches and meetings with clients.
○ Contribute ideas during strategy and creative ideation sessions under supervision.
Requirements:
● Open for fresh graduates
● Bachelor's degree in marketing, Business Administration, or a related field.
● Strong interpersonal and communication skills.
● Detail-oriented with good organizational skills.
● Ability to work collaboratively in a team environment.
● Proficiency in Google Workspace.
● Eagerness to learn and grow in a dynamic agency environment.
● Passion for delivering exceptional customer experiences.
● Familiarity with digital marketing concepts and tools is a plus.
Job Types: Full-time, Fresh graduate
Pay: Php20, Php25,000.00 per month
Benefits:
- Company events
- Paid training
- Work from home
Education:
- Bachelor's (Required)
Experience:
- Google Workspace: 1 year (Required)
Work Location: Remote
-
Client Servicing Officer
7 days ago
Makati City, National Capital Region, Philippines PhilCare Inc. Full time ₱900,000 - ₱1,200,000 per yearJob Purpose :The position is responsible in providing support with Corporate/IE Sales activities both Business Development & Business RetentionDUTIES AND RESPONSIBILITIES:1. Pre-SalesFranchising of accountsAge fencing for actuarial reference on pricingFacilitate request for list of accredited providersPreparation of bidding documents needed for account...
-
Customer Service Officer
7 days ago
Makati City, National Capital Region, Philippines YGC Corporate Services Inc Full time ₱800,000 - ₱1,200,000 per yearA Customer Service Officer serves as the primary point of contact between a business and its customers. This role involves handling inquiries, resolving complaints, and ensuring that customers have a positive experience with the company's services. Positioned within the Customer Service team, a Customer Service Officer's primary objective is to maintain high...
-
Client Services Officer
5 days ago
Mandaluyong City, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱450,000 - ₱600,000 per yearWe are HIRINGPosition: Client Services OfficerWork Address: Mandaluyong City (Remote with occasional face-to-face meetings)Work Setup: Remote (with occasional F2F meetings with team/clients and events)Work Schedule: Monday to Friday, 9:00 AM – 6:00 PMEmployment Type: Full-timeJob Summary:We are is looking for a proactive and detail-oriented Client Services...
-
Customer Service Officer
7 days ago
Makati City, National Capital Region, Philippines YGC Corporate Services, Inc. Full time ₱350,000 - ₱400,000 per yearA Customer Service Officer serves as the primary point of contact between a business and its customers. This role involves handling inquiries, resolving complaints, and ensuring that customers have a positive experience with the company's services. Positioned within the Customer Service team, a Customer Service Officer's primary objective is to maintain high...
-
Client Service Associate
7 days ago
Makati City, National Capital Region, Philippines Sapient Global Services Full timeOne-day hiring process Earn up to 25k monthly Sapient is seeking dedicated Call Center Agents to join our Client Service Associate Team This is for urgent hiring. Apply nowResponsibilities:Answer incoming customer calls and inquiriesProvide information and assistance to customersResolve customer complaints and escalate issues as neededMaintain accurate...
-
Senior Client Services Officer, GCC
3 hours ago
Makati City, National Capital Region, Philippines ANZ Banking Group Limited Full time ₱900,000 - ₱1,200,000 per yearAbout Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their...
-
Client Services Analyst
2 days ago
Makati City, National Capital Region, Philippines Kroll Global Solutions Inc. Full time ₱300,000 - ₱600,000 per yearWe are seeking a Client Services Analyst with experience in Middle Office or Client Services operations, particularly inthe processing of share transfers, trades, loans, and bonds. This role involves working closely with clients via email and collaborating with internal teams to ensure smooth and accurate handling of transactions using our internal platform....
-
Client Services Specialist
7 days ago
Makati City, National Capital Region, Philippines Emapta Full timeEmpower Traders with Seamless Support in the World of DeFi Our client is a regulated Forex CFD platform revolutionizing how the world trades. Built by real traders for traders, they make institutional-grade trading accessible to everyone-offering fast execution, deep liquidity, and unmatched transparency. With advanced tools and global expertise, our client...
-
Client Services Associate
7 days ago
Makati City, National Capital Region, Philippines Emapta Full time ₱600,000 - ₱1,000,000 per yearDrive Financial Excellence with World-Class Client Services Step into a role that empowers you to make your mark in the world of accounting and finance. This is your opportunity to build a global career, gain international exposure, and contribute to an industry that shapes businesses worldwide-all while working from home in Metro Manila. Job Description ...
-
Insurance Client Service Officer
7 days ago
Quezon City, National Capital Region, Philippines Intogreat Solutions Full time ₱40,000 - ₱60,000 per yearPurpose of the Role:Intogreat Solutionsis looking for a detail-driven and client-focusedClient Service Officerto join our growing General Insurance division. If you're a natural communicator with strong insurance knowledge and a passion for delivering exceptional service, this role is for you.As aClient Service Officer, you'll be the go-to resource for our...