Client Services Associate

3 days ago

Makati City, National Capital Region, Philippines Emapta Full time ₱600,000 - ₱1,000,000 per year

Drive Financial Excellence with World-Class Client Services

Step into a role that empowers you to make your mark in the world of accounting and finance. This is your opportunity to build a global career, gain international exposure, and contribute to an industry that shapes businesses worldwide-all while working from home in Metro Manila.

Job Description

As a Client Services Associate, you will support our Loan Agency business by managing invoicing, payments, and system processes while ensuring compliance and accuracy. You'll play a critical role in servicing global clients with precision and efficiency.

Job Overview

Employment type: Project-Based until February 27, 2025 (extension possible)

Shift: Day Shift, Weekends Off; Manila Time: 6:00 AM - 3:00 PM (Sydney Standard Time/DST)

Work setup: Work From Home (occasional reporting in Metro Manila site)

Exciting Perks Await

  • Competitive Salary Package
  • Permanent WFH arrangement
  • Day shift schedule
  • Fixed weekends off
  • Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
  • Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
  • Fun engagement activities for employees
  • Mentorship and exposure to global leaders and teams
  • Career growth opportunities
  • Diverse and supportive work environment

The Qualifications We Seek

Experience and Qualifications:

  • Preferably 1 year of relevant experience
  • Proven experience working to tight deadlines.
  • Strong organizational skills with keen attention to detail.
  • Previous experience in payments (desirable).
  • Previous experience in loan operations (desirable).

Person Specification:

  • Strong attention to detail with excellent time management.
  • Flexible and adaptable to business growth needs.
  • Professional representation of client with high standards.

Your Daily Tasks

  • Invoice clients for upcoming scheduled activity in SOLVAS.
  • Process rollovers, rate fixings, and commitment fees in SOLVAS.
  • Create lender notices for checking.
  • Follow all client processes, including updating checklists and completing diary events on time.
  • Run payment files from SOLVAS and upload them into the banking platform.
  • Monitor daily cash amounts and send for approval.

About the Client

Our client is a trusted leader in the financial services industry, specializing in agency, trust, and loan administration solutions for clients worldwide. With expertise across debt capital markets, restructuring, and corporate finance, they deliver transparency, operational efficiency, and long-term value. Their commitment to compliance and innovation sets them apart as a premier partner in global finance.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra

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