Business Development and Operations Manager

Job Summary:

The Business Development and Operations Manager is responsible for driving growth and expanding business opportunities by identifying and securing new clients and partnerships. This role involves strategic market research, developing profit strategies, and maintaining strong relationships with key clients. The Business Development and Operations Manager will collaborate with internal teams to align with business goals, oversee proposals and contracts, and ensure the successful delivery of services that meet client needs.

Job Highlights:

Key Responsibility: Lead the company's business expansion and operational performance by managing client accounts and ensuring seamless coordination.

Focus: Streamline processes to deliver results on time, maintain strong client relationships, and ensure efficient workforce management.

Skillset: Expertise in logistics operations, manpower deployment, and e

Key Responsibilities:

Business Development & Client Relationship Management:

• Identify and pursue new business opportunities, expanding the company's client base and increasing revenue streams.
• Develop and implement strategies to attract new clients and nurture existing partnerships for long-term business growth.
• Collaborate with internal teams to tailor solutions and services that meet client needs, ensuring satisfaction and business expansion.
• Stay updated on industry trends and competitor activities, adjusting strategies to maintain a competitive edge.
• Build and maintain strong relationships with clients, understanding their manpower needs and ensuring service expectations are consistently met.
• Proactively communicate with client representatives and management to ensure alignment between service requests, project timelines, and successful delivery.
• Provide client support and resolve conflicts or challenges that arise during day-to-day operations.
• Problem-Solving and Issue Resolution:
• Provide client support and resolve conflicts or challenges that arise during day-to-day operations.
• Monitor key performance indicators (KPIs) including delivery timelines, workforce productivity, and client satisfaction to ensure operational excellence and continuous improvement. Operational Efficiency:
• Develop and implement strategies to enhance operational efficiency, ensuring on time delivery of services and streamlined processes.
• Continuously assess and optimize operations for cost savings, time management, and service quality improvements.

Manpower Scheduling & Coordination:Reporting:

• Oversee the timely fulfillment of client manpower requests, ensuring seamless service delivery.
• Coordinate effectively between manpower teams and client representatives to meet operational demands and timelines.
• Resolve issues related to manpower deployment, including delays or staffing gaps, ensuring minimal disruption to service.
• Prepare and deliver regular reports to management, highlighting performance metrics such as delivery success rates, business growth, and areas for improvement.

Qualifications:

• Degree in Industrial engineering, Logistics Management, Business Administration, or a related field.
• With at least 3 years of managerial experience in logistics or delivery operations. Experience as a Business Development or Operations Manager is advantage.
• Strong communication skills, with the ability to interact at all levels.
• With strong decision-making, planning, and organizational abilities.
• Proven track record in managing and motivating teams for smooth operations.
• Flexibility to adapt to changing schedules and provide support beyond regular working hours when necessary.

Job Type: Full-time

Pay: Php50, Php70,000.00 per month

Benefits:

• Flexible schedule
• Flextime
• Health insurance
• Opportunities for promotion

Work Location: In person