Sales Support Manager
6 days ago
The Sales Support Manager is responsible for providing strategic support to the Sales Team by managing data analytics, performance reporting, and administrative coordination. This role serves as a key driver in enabling data-driven decision-making and ensuring the efficiency of sales operations.
Key Responsibilities:
- Gather, analyze, and interpret sales data to generate insights that support decision-making.
- Develop and maintain dashboards to monitor sales performance metrics and key performance indicators (KPIs).
- Identify opportunities for process optimization and revenue growth through data analysis.
- Oversee the implementation and improvement of sales tools, CRM systems, and processes.
- Monitor and manage team workflows to ensure timely achievement of sales goals.
- Coordinate with other departments (e.g., marketing, operations) to support sales campaigns and initiatives.
- Collaborate with Sales Managers to define and execute strategies based on data insights.
- Provide recommendations to enhance sales team performance and customer satisfaction.
- Support budgeting and resource allocation planning for sales initiatives.
Key Qualifications:
- Bachelor's degree in business administration, Marketing, Data Analytics, or a related field.
- At least 5 years of experience in sales operations, support, or analytics.
- Demonstrated expertise in data analysis, sales reporting, and customer relationship management (CRM) systems.
- Advanced proficiency in Excel, data visualization tools and database management.
- Excellent communication, organizational, and interpersonal skills.
- Strong problem-solving ability with a proactive and results-oriented mindset.
- Knowledge of sales principles, processes, and methodologies.
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