
Desktop Support Engineer
4 days ago
Work Location: Full Onsite in BGC, Taguig City
Work Schedule: Shall be open to a shifting schedule (Morning, Mid and Night)
- Resolve hardware/software issues and configure phones. Work will include move, add, change and delete (MACD).
- Work as the desktop support; working toward a seamless support environment.
- Update asset management database and inventory documents.
- Participate in audit and inventory duties.
- Interface with management, project managers, colleagues, customers, vendors in order to provide support.
- Provide daily and weekly reports to management with potential solutions to aged items.
- Daily review of all issues that impact the business.
- Work under the supervision of team leads.
- Provide support in critical rooms and a requirement for basic network knowledge.
- Work closely with management, project managers, colleagues, customers, and vendors to provide effective support and resolve issues.
- Prepare daily and weekly reports for management, highlighting potential solutions for any outstanding items.
- Keep our asset management database and inventory documents up to date, ensuring everything is accurately tracked.
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Desktop Support Engineer
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it desktop support engineer backfill
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