Senior Business Analyst

Founded in 1994 and headquartered in Switzerland, ERNI is a leading Software Development company with over 800 employees worldwide. Specializing in IT and software engineering, we drive innovation in process and technology. Our first service center in Asia Pacific, located in Metro Manila (Mandaluyong), supports clients across Europe, APAC, the Philippines, and the USA. As we continue to grow, we're looking for passionate and motivated individuals to join our team.

Why ERNI is the Perfect Place for You:

• International Exposure: Work with global clients on cutting-edge projects.
• Inclusive Culture: Thrive in a collaborative and diverse work environment.
• Career Development: Enjoy continuous learning and professional growth opportunities.

Perks and Benefits:

• Career Stability: Enjoy a stable career path with ample project opportunities.
• Skill Enhancement: Access free training and certifications.
• Baby Basket: To welcome your newborn to the ERNI family.
• Fruit Basket: Boost of vitamins during hospitalization.
• Office Perks: Enjoy free snacks and coffee.

Growth and Opportunities:

• Free Training: Advance your skills through technical and non-technical training.
• Challenging Projects: Engage in complex software projects across MedTech, Industry,

Finance, and Transportation.

• Supportive Environment: Benefit from a team dedicated to guiding and supporting your success.
• Recognition and Advancement: Receive acknowledgment for your efforts and

opportunities for promotion.

• Open Communication: Experience transparency and value your input in our culture.

• Flexibility:

• Hybrid Work Setup: Balance remote and in-person work for better work-life integration.

Events:

• Connect and Celebrate: Participate in a variety of events including leisure, summer,

family, social, and year-end gatherings.

What are our wishes?

• Bachelor's degree in IT, Information Management, Business Management, Accounting, or a related field.
• Minimum 10 years of experience in business analysis, with at least 5 years in a senior role.
• At least 5 years of experience in banking, accounting, or financial services.
• Minimum 7 years in designing and documenting business processes.
• At least 5 years in quality assurance and IT application testing.
• Exposure to account/sales management, government procurement, and contract lifecycle management.
• Understanding of development processes in international or financial institutions (advantage).
• Excellent written and spoken English communication skills.

How can you contribute to the team?

The Senior Business Analyst will support the development and enhancement of digital platforms and data portals. The role will involve requirements gathering, stakeholder collaboration, solution design, and quality assurance to ensure effective delivery of business and technical solutions.

Requirement Elicitation & Documentation

• Conduct workshops to gather and analyze requirements, translating them into user stories and acceptance criteria.
• Document business processes and requirements in Azure DevOps with proper supporting artifacts.

Stakeholder Collaboration & Management

• Work with product owners to refine and prioritize the product backlog.
• Engage with stakeholders, developers, and end-users to ensure alignment across the project lifecycle.
• Present and validate solutions with stakeholders.

Communication & Coordination

• Collaborate with IT colleagues on system integration requirements.
• Ensure clear and consistent communication across stakeholders, clients, and development teams.

Quality Assurance

• Coordinate with the testing team and support User Acceptance Testing (UAT).
• Monitor and manage bug fixes and issue resolution.
• Define and validate acceptance criteria and test scenarios.

Skills & Competencies

• Strong Agile mindset and knowledge of both Agile and Waterfall methodologies.
• Proficiency in business analysis techniques and documentation.
• Excellent communication, facilitation, and problem-solving skills.
• Experience with Azure DevOps and Microsoft technology stack (SharePoint, Power Platform, Teams, Dynamics 365, Power BI).
• Knowledge of ITIL best practices and project/system development lifecycle.
• Vendor and stakeholder management expertise.

Location: Ortigas, Mandaluyong City

Work Schedule: Hybrid (3x onsite / week, 8:00 AM – 5:00 PM) Manila Time

Type: Contract / Staff Augmentation

Switzerland · Germany · Spain · Slovakia · Romania · Philippines · Singapore · USA

ERNI Development Center Philippines Inc., 9th Floor, Lica Malls Shaw, 500 Shaw Boulevard, 1555, Mandaluyong City, Philippines

| | [email protected]