New Patient Coordinator

2 days ago

Makati City, National Capital Region, Philippines ELEVATED PLUS INC. Full time ₱900,000 - ₱1,200,000 per year

Job Overview:

The New Patient Coordinator is responsible for ensuring the timely processing and closure of open orders. This includes following up on pending determinations, managing end-of-day reports, and liaising with providers to ensure all notes and work statuses are completed. The role demands excellent organizational skills, proficiency in Excel, and clear communication in English.

Key Responsibilities:

  • Track and Follow Up on Pending Determinations:
  • Monitor open orders in the order tracker and follow up on pending determinations.
  • Close orders once a determination has been received.
  • End-of-Day Report Processing:
  • Review and process daily reports, typically containing 60–80 patient records, ensuring all necessary actions are taken.
  • Coordinate Open Notes and Work Status:
  • Follow up with providers until all open notes and work statuses are completed and closed.
  • Authorization Requests:
  • Submit requests for extensions and revised authorizations as necessary.
  • Email Communication:
  • Respond to all emails in a timely and professional manner.
  • Maintain effective communication with the team, providers, and other stakeholders.
  • Departmental Support:
  • Provide assistance across the department as needed, contributing to overall operational efficiency.

Required Skills and Qualifications:

  • Strong Excel skills, with the ability to manage data and reports effectively.
  • Excellent verbal and written communication skills in English.
  • Highly organized and detail-oriented.
  • Ability to prioritize and manage multiple tasks.
  • Team player, willing to assist wherever needed.

Preferred (but not required):

  • Spanish language skills are not required but may be beneficial.

  • Patient Care Coordinator

    2 days ago

    Makati City, National Capital Region, Philippines MedGrocer Full time ₱900,000 - ₱1,200,000 per year

    MedGrocer's digitally-enabled wellness and population health programs, telehealth and medical services, and onsite medical staff work with hundreds of pharma companies and employers to improve the physical and mental health of over one million Filipinos every year.Here at MedGrocer, you will contribute to innovative healthcare solutions that enhance...

  • Patient and Partnership Coordinator

    2 days ago

    Mandaluyong City, National Capital Region, Philippines CiD Global Solutions, Inc. Full time

    Serve as the primary point of contact for patients from initial inquiry through post-treatment follow-up.Assist patients with appointment scheduling, doctor referrals, and coordination of medical procedures.Provide logistical support including airport transfers, hotel bookings, and local transportation.Identify and pursue new client acquisition opportunities...

  • Patient Relations Coordinator

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines Magellan Solutions Full time ₱312,000 - ₱360,000 per year

    We are seeking a Patient Relations Coordinator to join our healthcare support team. In this role, you'll reach out to patients who have completed and submitted their forms to gather additional requirements and assist with consent documentation. You'll serve as the bridge between patients and our organization, ensuring every interaction is handled with care,...

  • PATIENT CARE

    2 days ago

    Makati City, National Capital Region, Philippines MANILA BANKERS LIFE INSURANCE CORP Full time ₱250,000 - ₱350,000 per year

    About the role We are looking for a dedicated and caring Patient Care Associate to join our team at the Kaiser Medical Center in Makati City, Metro Manila. This position will involve providing high-quality patient care and support as part of a critical project-based role. As a Patient Care Associate, you will be an integral part of our mission to deliver...

  • Patient Care Coordinator

    2 days ago

    Makati City, National Capital Region, Philippines PhilCare Inc. Full time ₱250,000 - ₱500,000 per year

    JOB PURPOSE:The position is responsible for delivering the highest quality of care to VIP Members and/or regular members and efficient execution of service recovery, as may be necessary.DUTIES AND RESPONSIBILITIES:Carries out best-in-class assistance to VIP members and/or specially endorsed members availing of In-patient or Out-patient HMO servicesExecutes...

  • Patient Service Representative

    1 week ago

    Makati City, National Capital Region, Philippines MedGrocer Full time ₱200,000 - ₱300,000 per year

    MedGrocer's digitally-enabled medicine programs, telehealth services, and corporate clinic medical staff work with hundreds of employers and pharma companies to improve the physical and mental health of over one million Filipinos every year.Here at MedGrocer, you will contribute to innovative healthcare solutions that enhance accessibility and efficiency....

  • Head of Patient Experience

    2 days ago

    Makati City, National Capital Region, Philippines TDS Global Solutions Full time ₱1,500,000 - ₱2,500,000 per year

    Head of Patient Experience is responsible for designing, implementing, and continuously improving patient-experience framework. The role ensures that every interaction reflects empathy, efficiency, and the company's culture of care. This leader translates service standards into actionable policies, oversees patient-engagement and loyalty programs, manages...

  • Patient Engagement Specialist

    2 days ago

    Makati City, National Capital Region, Philippines Booth and Partners Pte Ltd Full time ₱1,200,000 - ₱2,400,000 per year

    Job Description OpenLoop is looking for a Patient Engagement Specialist to join our team. This role will be a member ofthe Revenue Cycle Management Team, collaborating closely with the Eligibility and Benefits Head.Job Summary:We are seeking a detail-oriented and knowledgeable Eligibility and Benefits Specialist to attend andoversee the eligibility...

  • Online Patient Care Specialist

    6 days ago

    Makati City, National Capital Region, Philippines One Nadela Medical Group Full time ₱250,000 - ₱350,000 per year

    Online Patient Care SpecialistJob Overview:We are seeking a dedicated Online Patient Care Specialist to handle patient inquiries, manage online bookings, and provide administrative support with initiative and professionalism. The role is vital in ensuring a smooth and efficient clinic experience for our patients while upholding excellent customer service...

  • Head of Patient Experience

    1 week ago

    Makati City, National Capital Region, Philippines Maxicare Health Care Full time ₱1,500,000 - ₱3,000,000 per year

    As a senior leader within the Patient Care Division, the Head of Patient Experience is responsible for designing, implementing, and continuously improving Maxicare's patient-experience framework. The role ensures that every interaction reflects empathy, efficiency, and the company's culture of care. This leader translates service standards into actionable...