New Patient Coordinator

4 days ago


Makati City, National Capital Region, Philippines ELEVATED PLUS INC. Full time ₱900,000 - ₱1,200,000 per year

Job Overview:

The New Patient Coordinator is responsible for ensuring the timely processing and closure of open orders. This includes following up on pending determinations, managing end-of-day reports, and liaising with providers to ensure all notes and work statuses are completed. The role demands excellent organizational skills, proficiency in Excel, and clear communication in English.

Key Responsibilities:

  • Track and Follow Up on Pending Determinations:
  • Monitor open orders in the order tracker and follow up on pending determinations.
  • Close orders once a determination has been received.
  • End-of-Day Report Processing:
  • Review and process daily reports, typically containing 60–80 patient records, ensuring all necessary actions are taken.
  • Coordinate Open Notes and Work Status:
  • Follow up with providers until all open notes and work statuses are completed and closed.
  • Authorization Requests:
  • Submit requests for extensions and revised authorizations as necessary.
  • Email Communication:
  • Respond to all emails in a timely and professional manner.
  • Maintain effective communication with the team, providers, and other stakeholders.
  • Departmental Support:
  • Provide assistance across the department as needed, contributing to overall operational efficiency.

Required Skills and Qualifications:

  • Strong Excel skills, with the ability to manage data and reports effectively.
  • Excellent verbal and written communication skills in English.
  • Highly organized and detail-oriented.
  • Ability to prioritize and manage multiple tasks.
  • Team player, willing to assist wherever needed.

Preferred (but not required):

  • Spanish language skills are not required but may be beneficial.


  • Makati City, National Capital Region, Philippines MedGrocer Full time ₱900,000 - ₱1,200,000 per year

    MedGrocer's digitally-enabled wellness and population health programs, telehealth and medical services, and onsite medical staff work with hundreds of pharma companies and employers to improve the physical and mental health of over one million Filipinos every year.Here at MedGrocer, you will contribute to innovative healthcare solutions that enhance...


  • Mandaluyong City, National Capital Region, Philippines CiD Global Solutions, Inc. Full time

    Serve as the primary point of contact for patients from initial inquiry through post-treatment follow-up.Assist patients with appointment scheduling, doctor referrals, and coordination of medical procedures.Provide logistical support including airport transfers, hotel bookings, and local transportation.Identify and pursue new client acquisition opportunities...

  • patient coordinator

    4 days ago


    Makati City, National Capital Region, Philippines Care Solutions and Outsourcing Corp. Full time $104,000 - $130,878 per year

    DUTIES:Assist Managed Care Team in US for special project and patient care required.Summarizing patient assessment, procedure results in a reportDocumenting patient conditions, treatments, and medication in the patients' electronic Health record.Assist in extraction of reports from hospital portals and filing them appropriately in a patient's chart for...

  • PATIENT CARE

    2 days ago


    Makati City, National Capital Region, Philippines MANILA BANKERS LIFE INSURANCE CORP Full time ₱250,000 - ₱350,000 per year

    About the role We are looking for a dedicated and caring Patient Care Associate to join our team at the Kaiser Medical Center in Makati City, Metro Manila. This position will involve providing high-quality patient care and support as part of a critical project-based role. As a Patient Care Associate, you will be an integral part of our mission to deliver...


  • Makati City, National Capital Region, Philippines PhilCare Inc. Full time ₱250,000 - ₱500,000 per year

    JOB PURPOSE:The position is responsible for delivering the highest quality of care to VIP Members and/or regular members and efficient execution of service recovery, as may be necessary.DUTIES AND RESPONSIBILITIES:Carries out best-in-class assistance to VIP members and/or specially endorsed members availing of In-patient or Out-patient HMO servicesExecutes...


  • Makati City, National Capital Region, Philippines Booth and Partners Pte Ltd Full time ₱1,200,000 - ₱2,400,000 per year

    Job Description OpenLoop is looking for a Patient Engagement Specialist to join our team. This role will be a member ofthe Revenue Cycle Management Team, collaborating closely with the Eligibility and Benefits Head.Job Summary:We are seeking a detail-oriented and knowledgeable Eligibility and Benefits Specialist to attend andoversee the eligibility...


  • Makati City, National Capital Region, Philippines One Nadela Medical Group Full time ₱250,000 - ₱350,000 per year

    Online Patient Care SpecialistJob Overview:We are seeking a dedicated Online Patient Care Specialist to handle patient inquiries, manage online bookings, and provide administrative support with initiative and professionalism. The role is vital in ensuring a smooth and efficient clinic experience for our patients while upholding excellent customer service...


  • Mandaluyong City, National Capital Region, Philippines RELIANCECARE INC. Full time ₱2,000,000 - ₱2,500,000 per year

    The Patient Experience Supervisor oversees Williams Center and HealthFirst Clinic Branches Operations and Patient Experience to ensure the highest level of non-clinical and Clinical service delivery.Take charge and manage the efficiency of non-clinical service delivery throughout the Williams Center Multispecialty and HealthFirst Clinic Branches. This...

  • Patient Experience

    6 days ago


    Mandaluyong City, National Capital Region, Philippines OPAT The Antibiotic Care Specialist Full time ₱600,000 - ₱1,200,000 per year

    This role combines patient advocacy, doctor engagement, and business development support by:Guiding & supporting patients as they undergo their OPAT treatment,Serving as the main liaison between the OPAT clinic and referring doctors for effective patient care collaboration,Offering the clinic's core services to doctors and elastomeric pump solutions to...

  • Project Coordinator

    4 days ago


    Makati City, National Capital Region, Philippines New Era Technology Full time ₱250,000 - ₱500,000 per year

    Join New Era Technology, wherePeople Firstis at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.At New Era, you'll...