Customer Service Representative – Telco

2 weeks ago


Davao City, Davao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

Job Description:

  • Respond to customer inquiries regarding telecom products and services via phone, chat, or email.
  • Assist customers with billing questions, service issues, and account concerns.
  • Identify opportunities to promote additional services and upsell when appropriate.
  • Maintain accurate records of customer interactions in the system.
  • Provide excellent customer service with professionalism and clear communication.

Requirements:

  • HS/SHS Graduate.
  • Excellent verbal and written communication skills.
  • Billing and sales experience is a plus.
  • Customer-focused and adaptable to a fast-paced environment.

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