Customer Service Representative

2 weeks ago

Davao City, Davao, Philippines AspiraGlobal Full time ₱150,000 - ₱250,000 per year

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Overview:

We are looking for Customer Service Representatives who are passionate about helping people. As a CSR, you will handle customer inquiries, provide accurate information, and ensure a positive customer experience.

Responsibilities:

  • Respond to customer questions via phone, email, or chat.
  • Provide product/service information and resolve issues in a timely manner.
  • Ensure customer satisfaction by delivering professional and empathetic support.
  • Document customer interactions and escalate concerns when needed.

Qualifications:

  • At least 1 year of experience in customer service (CSR role required)
  • Strong communication and interpersonal skills.
  • Ability to multitask and manage time effectively.
  • Customer-focused with problem-solving skills.
  • Amenable to work on shifting schedules
  • Willing to work onsite in Lanang, Davao City

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