Technical Business Analyst

Are you an experienced Technical Business Analyst with a background in forex brokerage environments? This is your opportunity to join a global financial services team from the Philippines and play a key role in delivering high-impact projects. You'll work closely with product and IT teams, bridging business and technical requirements to enhance trading platforms and client experiences.

As a Technical Business Analyst, you will:

• Work with product teams to capture, analyse, and document business requirements, translating them into structured user stories.
• Segment large-scale product requirements into manageable vertical slices to enable focused, incremental development.
• Act as the main point of contact for product and IT teams, resolving queries related to project requirements and assisting in the prioritisation of tasks.
• Maintain and periodically update internal data on competitor offerings.
• Track significant market changes associated with this data and inform relevant stakeholders.
• Assist with various project support activities, including action item tracking, email communications, and general project coordination to facilitate efficient implementation of product initiatives.
• Ensure comprehensive documentation, including requirements and technical specifications, to support project clarity and alignment.
• Develop a strong understanding of the IT infrastructure to provide technical insights and recommendations.
• Work alongside IT and product teams to support the technical integration of new features, ensuring alignment between business requirements and technical execution.
• Participate in the development and refinement of PMO templates and workflows, contributing to the maturity of project management practices.
• Conduct gap analysis to identify differences between current processes and desired future states.
• Create user manuals and other training materials to support system usage and best practices.

• Bachelor's degree in Business Administration, Finance, Information Technology, or a related field.

• Minimum 3 years' experience as a Technical Business Analyst within a forex brokerage environment (non-negotiable).
• Hands-on, real trading platform experience with MT4, MT5, and/or cTrader in a live brokerage environment (non-negotiable).
• Strong technical aptitude with the ability to navigate and understand complex systems, integrations, and data flows.
• Familiarity with API integrations, SSO configurations, and system architecture.
• Proficiency in creating and managing user stories, with a familiarity with agile project management principles and tools (Agile, Scrum, JIRA, Confluence).
• High attention to detail, with excellent verbal and written communication skills, and excellent written and spoken English.
• Ability to maintain competitor data and report on noteworthy trends to aid in strategic decision-making.
• Ability to organise and prioritise tasks efficiently.
• Background in managing or interpreting competitor data within the financial sector, especially related to client experience and pricing.
• Proficiency in data analysis tools and software (Excel, SQL, BI tools).
• Proactive and solution-oriented mindset.
• Ability to adapt to changing business needs and environments.

• Salary: ₱55,000–₱70,000 per month (depending on experience).
• Full-time, work-from-home role (Philippines-based only).
• Structured hours: Monday–Friday, day shift.
• 13th month salary.
• Paid training.
• Health insurance.
• Participation in company events.
• Long-term stability with career growth opportunities.

Apply via Indeed and complete the required screening questions. Only applicants who meet the mandatory requirements will be considered.