ServiceNow Developer/Consultant

1 week ago

Pasig, National Capital Region, Philippines Seven-Seven Softwares, Inc. Full time ₱1,200,000 - ₱2,400,000 per year
Job Summary: As a Sr. Engineer for ServiceNow Development, you will analyze business requirements and problems and drives research to design quality technical solutions. You will be involved in portions of the full system's life cycle (based on experience/skills) and will be responsible for designing, coding, testing, implementing, maintaining, and supporting applications and modules on the ServiceNow platform delivered on time and within budget. You will handle complex problems independently and demonstrates analytical thinking, are able to make judgements and recommendations based on the analysis and interpretation of data.

Essential Duties and Responsibilities:
  • Analyzes system requirements, including identifying program interactions and appropriate interfaces between impacted components and subsystems.
  • Makes recommendations towards the development of new code or the reuse of existing code.
  • May lead assigned projects, including assigning tasks, coordinating efforts, and monitoring performance.
  • May recommend new technologies and methodologies to management for meeting business needs, resolving problems, and exploiting opportunities. Remains current with new technologies.
  • Obtains and evaluates information on factors such as reporting formats required, costs, and security needs to determine hardware configuration.
  • Participates in software system testing and validation procedures, programming, and documentation.
  • Provides technical advice and assists in solving programming problems.
  • Writes and/or reviews system specifications, including output requirements and flow charts.
  • Assists in preparing project plans using project management tools.
  • Reviews test results; documents test activities, and records remedial actions.
  • Ensures proper analysis of problems and programming approaches to prevent rework and schedule slippage.
  • Performs other duties and responsibilities as assigned.

Knowledge, Skills, Abilities: Knowledge of:
  • ServiceNow IT Modules (i.e., ITSM, ITOM, ITBM, GRC, SecOps, Vulnerability Response, Service Portal, SAM Pro, Integration Hub, and/or Performance Analytics.)
Skills in:
  • Development in JavaScript on the ServiceNow Platform.
  • Integrations (e.g., REST APIs, LDAP, Active Directory, JDBC, Orchestration, etc.)
  • Scoped Applications.
  • Flow Designer, preferred.
  • Integration Hub, preferred.
  • Service Portal, preferred.
Ability to:
  • Communicate and collaborate effectively.
  • Deliver on time and with high quality.
  • Occasionally work a non-standard shift including nights and/or weekends, and/or have on-call responsibilities. 
Education/Previous Experience:
  • Minimum of a Bachelor's degree in Computer Science, MIS, Business, or related degree and (three) 3 to (five) 5 years of relevant experience or a combination of education, training, and experience.
  • May have one or more technical or business-related certifications.
Licenses/Certifications:
  • ServiceNow Certification is a plus: Certified Application Developer.
  • ITIL Foundation Certification is a plus.

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