Quality Manager, Cebu
1 week ago
Career Opportunity: Quality Manager, Cebu
Location: Cebu
Qualifications:
- Bachelor's degree with 7–10 years of experience in operations, quality, or process improvement.
- Lean Six Sigma Green Belt trained or certified (preferred).
- Strong analytical, reporting, and Excel skills.
- Excellent communication and stakeholder management skills.
- Experience managing teams and delivering under tight deadlines.
- Familiarity with ITSM/ITIL (certification is a plus).
- ISO-certified internal auditor or experience across multiple systems (Windows, Mac, iOS, Android) is an advantage.
- Amenable to flexible work schedules, including weekends and holidays.
Key Responsibilities:
- Lead the setup and execution of the Quality Management System (QMS) for the account.
- Champion Operational Excellence tools such as Lean, Six Sigma, 5S, RCA, and Kaizen.
- Identify process gaps and implement improvements to enhance KPIs such as AHT, FTR, and utilization.
- Design and maintain dashboards and KPIs to track and sustain performance.
- Deliver high-impact projects that drive ROI and efficiency.
- Conduct audits, ensure compliance, and use transaction monitoring for process optimization.
- Train teams on quality tools and cultivate a culture of continuous improvement.
- Collaborate with clients and internal stakeholders to resolve issues and implement solutions.
Job Types: Full-time, Permanent
Benefits:
- Company events
- Health insurance
- Life insurance
- Paid training
- Promotion to permanent employee
Work Location: In person
-
Building Engineer- Cebu
1 week ago
Cebu City, Central Visayas, Philippines Cebu Landmasters, Inc. Full timeAbout the role As the Building Engineer at Cebu Landmasters, Inc.', you will play a crucial role in maintaining and optimizing the operations of our commercial and residential properties in the Cebu Central Visayas region. This full-time position will see you overseeing the day-to-day maintenance and upkeep of our buildings, ensuring they run efficiently...
-
Quality Assistance Manager
1 week ago
Cebu City, Central Visayas, Philippines PEO Consulting Limited Full timeJob title: Quality Assistant Manager-Insurance-EBUWork location: CebuWork set up and schedule: Onsite and ShfitingSalary: 40k-50kHeadcount: 1Qualifications:Minimum of 2 years in a QA AM/TL role or currently in a Sr. TL level roleKnowledge of quality tools and analysisExperience in financial services (preferred)Must have an understanding of NPS...
-
Sr Quality Manager
1 week ago
Cebu City, Central Visayas, Philippines weSource Management Consultancy Firm Full timeHello,We are urgently hiring for a Sr Quality Manager for a BPO Client in CebuThis is an onsite work, with shifting scheduleSalary is up to 200K Offers Relocation Package for those coming from a different locationRequirementsMinimum of 2 years in college, preferably a bachelors degreeMinimum 3 years of experience (preferably in a BPO or similar...
-
Quality Assurance Manager
1 week ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timePosition Title: QA Manager - Travel (Cebu) | OnsiteStart Date: ASAP Support Type: Voice Work Setup: Fully Onsite in Cebu Shift & Rest Days: 24/7 schedule Educational Qualification: Completed second year of college or a college graduate Work Experience: 3 to 4 years of experience as a QA Manager, preferably in travel or telco voice accountsFamiliar with...
-
Quality Assurance Manager
1 week ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timePosition: QA Manager - Travel (Cebu) | OnsiteStart Date: ImmediateSupport Type: Voice SupportWork Arrangement: Fully Onsite in CebuShift Schedule & Rest Days: 24/7 coverageEducational Requirements: Completed second year of college or a college degreeWork Experience:3 to 4 years of experience as a QA Manager within a travel or telecommunications voice...
-
Quality Assurance Manager
2 weeks ago
Cebu City, Central Visayas, Philippines People Matter PH Full timeWork Schedule: Monday to Friday | OnsiteIndustry: F&BLocation: Danao, CebuThe Quality Assurance Manager oversees all QA functions to ensure that products consistently meet required quality, safety, and regulatory standards. The role upholds compliance, manages certifications, oversees QA systems, and drives continuous improvement across commissary...
-
Quality Assurance Manager
1 week ago
Cebu City, Central Visayas, Philippines HRTX Full timeThis position will lead our Quality Assurance team in a dynamic BPO environment. The QA Manager will be responsible for driving high-quality performance across multiple client accounts by designing, implementing, and managing quality frameworks for voice, chat, email, and back-office processes.Location: Cebu Shift: Night Shift Set-up: Onsite Start Date: June...
-
Cebu Branch Manager
12 hours ago
Cebu City, Central Visayas, Philippines Verasie Research and Management Consultancy Full timeNow Hiring: Cebu Branch Manager for Rigging Services CompanyLead the move. Build the region. Drive operational excellence.We are expanding our footprint — and we're looking for a strong, strategic, and field-ready Branch Manager to lead our Cebu operations.If you're passionate about people, processes, and precision, this is your chance to shape the growth...
-
Quality Assurance Manager
2 weeks ago
Cebu City, Central Visayas, Philippines HRTX Full timeJob OverviewThe Quality Assurance Manager oversees all QA operations to ensure that all products consistently meet quality, safety, and regulatory standards. This role manages QA systems, maintains certifications, ensures compliance, and supports continuous improvement across commissary operations.Key ResponsibilitiesLead and implement Quality Assurance and...
-
Cebu City
4 days ago
Cebu City, Central Visayas, Philippines AGVILL RESOURCES INC Full timeAbout the role AGVILL RESOURCES INC' is seeking a talented Call Center Agent to join our dynamic team in Cebu City, Cebu. As a Non Voice - Call Center Agent, you will be a key contributor to our customer service operations, providing exceptional support and driving customer satisfaction.What you'll be doingProviding high-quality customer service and support...