Quality Assurance Manager

This position will lead our Quality Assurance team in a dynamic BPO environment. The QA Manager will be responsible for driving high-quality performance across multiple client accounts by designing, implementing, and managing quality frameworks for voice, chat, email, and back-office processes.Location: Cebu Shift: Night Shift Set-up: Onsite Start Date: June...

This position will lead our Quality Assurance team in a dynamic BPO environment. The QA Manager will be responsible for driving high-quality performance across multiple client accounts by designing, implementing, and managing quality frameworks for voice, chat, email, and back-office processes.Location: Cebu Shift: Night Shift Set-up: Onsite Start Date: June...

Position Title: QA Manager - Retail (Cebu) | OnsiteAccount Type: Retail Start Date: August 15 Support Type: Voice Work Setup: Fully Onsite in Cebu Shift & Rest Days: 24/7 schedule Educational Qualification: Bachelor's Degree Work Experience: At least 4 years of experience as a QA Manager in any industry, preferably in retailKnowledge of quality...

Role & Responsibilities:I. Team Leadership & Development (30%):1.Team Management:Lead, mentor, and develop a high-performing team of Quality Analysts and Trainers. This includes hiring, onboarding, performance management, coaching, and career development.2.Goal Setting & Coaching:Set clear performance expectations and provide ongoing coaching, feedback, and...

Job Description: Responsibilities:Monitors calls and provides feedback to agents.Partners with the training team in providing feedback that would improve the overall quality of performance.Participates in call calibrations, monitoring with the client and the operations team.Expert on product support, escalations, and verifications.Coaches and develops...

Interior Crafts of the Islands, Inc. is a corporation formed in 1985 that introduced a new approach in furniture making by combining innovative techniques with impeccable craftsmanship using natural and synthetic materials.Interior Crafts of the Islands, Inc. designs, develops and manufactures superior quality furniture for the collections of...

A bachelor's degree in engineering, computer science, or a related technical field is often beneficial, especially in software QA.Practical experience in quality assurance, software testing, or specific industries (like manufacturing) is a significant qualification.Proficiency in quality assurance and testing tools, including database management, is...

Job Description:Grow your career with BMG Outsourcing - a leading, well-respected Australian-owned Outsourcing. Company with offices in Clark and Sydney, offering you a long-term rewarding career.We are looking for a reliable manager of quality assurance to ensure that all external and internal requirements are met before our services meet our patients. You...

Essential Duties and Responsibilities:Quality Assurance In-charge oversee the quality of all products and services that our organization produces.Quality Assurance In-charge responsibilities include developing quality standards, conducting tests and identifying issues in the production of our products or services.Ultimately, you will work with a team to...

At Trax Technologies, we help move the world's products. We revolutionize the logistics industry with our cutting-edge cloud-based solutions. By automating and streamlining freight invoice audit and payment processing, we empower both buyers and sellers of logistics services to transcend traditional boundaries. Our platform isn't just a tool-it's a catalyst...