Quality Assistance Manager

About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

We are hiring a Quality Manager to lead cross-functional quality initiatives that elevate the standards of our SaaS platform. You'll work closely with Product, Engineering, and Support to build a quality-first culture, align on quality goals, and ensure our releases meet the highest standards. This role is key to driving our customer satisfaction, platform...

The Quality Assurance Manager is responsible for leading, directing, and managing the Quality Assurance operations to support the objectives of providing products that consistently meet standards and specifications for quality and safety.Designing, planning, and implementing overall quality assurance and food safety programs.Reviews, audits, and analyzes...

This position will lead our Quality Assurance team in a dynamic BPO environment. The QA Manager will be responsible for driving high-quality performance across multiple client accounts by designing, implementing, and managing quality frameworks for voice, chat, email, and back-office processes.Location: Cebu Shift: Night Shift Set-up: Onsite Start Date: June...

This position will lead our Quality Assurance team in a dynamic BPO environment. The QA Manager will be responsible for driving high-quality performance across multiple client accounts by designing, implementing, and managing quality frameworks for voice, chat, email, and back-office processes.Location: Cebu Shift: Night Shift Set-up: Onsite Start Date: June...

Hello,We are urgently hiring for a Sr Quality Manager for a BPO Client in CebuThis is an onsite work, with shifting scheduleSalary is up to 200K Offers Relocation Package for those coming from a different locationRequirementsMinimum of 2 years in college, preferably a bachelors degreeMinimum 3 years of experience (preferably in a BPO or similar...

Job OverviewThe Quality Assurance Manager oversees all QA operations to ensure that all products consistently meet quality, safety, and regulatory standards. This role manages QA systems, maintains certifications, ensures compliance, and supports continuous improvement across commissary operations.Key ResponsibilitiesLead and implement Quality Assurance and...

Work Schedule: Monday to Friday | OnsiteIndustry: F&BLocation: Danao, CebuThe Quality Assurance Manager oversees all QA functions to ensure that products consistently meet required quality, safety, and regulatory standards. The role upholds compliance, manages certifications, oversees QA systems, and drives continuous improvement across commissary...

Enable your futureAt TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world's most forward-thinking brands, and explore what's possible when human expertise meets technology. Together, we'll enable the future — starting with yours.What is your mission?Accomplishes quality...

Career Opportunity: Quality Manager, CebuLocation: CebuQualifications:Bachelor's degree with 7–10 years of experience in operations, quality, or process improvement.Lean Six Sigma Green Belt trained or certified (preferred).Strong analytical, reporting, and Excel skills.Excellent communication and stakeholder management skills.Experience managing teams and...