Customer Service Representative

7 days ago

San Fernando, Central Luzon, Philippines Remote Employee PH Full time


Job Description:

Remote Employee BPO has an outstanding opportunity for you

Role: Customer Service Representative

Compensation: Competitive Basic Salary

Bonus: 5,000 Perfect Attendance

Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, Night Differential, Free Meal, Free Uniform, Government Mandated Benefits, Company Events

Work Schedule: 10:00 pm to 7:00 am Philippine Time 

Work Setup: Permanent Work-from-Office | San Fernando, Pampanga 

Job Duties and Responsibilities:

  • Handling customer inquiries and complaints
  • Resolving service-related issues and concerns amicably
  • Documenting and updating customer records based on interactions
  • Inputting and coordinating data entry
  • Preparing reports for management review and analysis upon request
  • Providing administrative support to our clients and company business divisions
  • Navigate through multiple platforms with speed and accuracy.
  • Other duties as assigned
  • Explain the audit process to the policyholder clearly (training will be provided).
  • Follow up with the policyholder as needed using MS Outlook.
  • Handle an average of 60 cases a day.

Required Skills:

  • Strong work ethic
  • Knowledge of the Microsoft Suite (Outlook, Excel, Word, etc.)
  • Effective time management and organizational skills
  • Ability to multitask and work in a fast-paced environment
  • Excellent communication skills, both verbal and written
  • Strong interpersonal and customer service skills

Desired Skills:

  • Efficient and accurate typing skills
  • Ability to interact with others professionally and with confidence
  • Prior customer service experience is a plus.
  • Must have excellent English communication skills 
  • Must have proven experience working in a customer service role in a BPO setup. 


Required Skills:

Ms Outlook
BASIC
Analysis
Organizational Skills
Typing
Excel
Salary
Communication Skills
Compensation
Government
Data Entry
Records
Time Management
Customer Service
Business
Training
Communication
Management

  • HMO plus 2 Free Dependents
  • P1,500 Rice Allowance
  • Night Differential
  • Free Meal
  • Free Uniform
  • Government Mandated Benefits
  • Company Events
  • 12 SIL 

  • Customer Service Representative

    2 weeks ago

    San Fernando, Central Luzon, Philippines AHEAD INTERNATIONAL EMPLOYMENT, INC Full time

    Customer Service Representative | Up to ₱27,000 | PampangaSalary: ₱20,000 – ₱27,000Location: PampangaHiring Class: January (Wave 1–4)Process: 1-Day Smooth Hiring (Onsite & Virtual Available)About the RoleWe are hiring Customer Service Representatives for our Pampanga site. This role involves assisting customers, resolving inquiries, and delivering...

  • Customer Service Representative

    2 weeks ago

    San Fernando, Central Luzon, Philippines DIMO ENTERPRISES & OVERSEAS PLACEMENT AGENCY Full time

    About the role DIMO ENTERPRISES & OVERSEAS PLACEMENT AGENCY' is seeking a talented Customer Service Representative to join their team in Pampanga Central Luzon. This full-time role will have you providing exceptional customer service to our valued clients. You will be the first point of contact, ensuring customer enquiries and concerns are addressed...

  • Customer Service Representative

    2 weeks ago

    San Fernando, Central Luzon, Philippines Private Advertiser Full time

    About the role Join our dynamic team as a Customer Service Representative and contribute to delivering exceptional support to our valued customers. We offering paid training to ensure your success in this rewarding role. As a customer service professional, you will be the friendly face of our company, providing seamless assistance through various...

  • Customer Service Representative

    1 week ago

    San Fernando, Central Luzon, Philippines Private Advertiser Full time

    We are seeking a dedicated and customer-focused Customer Service Representative to join our dynamic tea. In this full-time position, you will be providing exceptional customer service and support to our valued clients, This role offers the opportunity for career growth, with a comprehensive paid training program to help you succeed.What you'll be...

  • CUSTOMER SERVICE REPRESENTATIVE

    7 days ago

    San Fernando, Central Luzon, Philippines OneMCI Full time

    JOB TYPEFull-TimePAY TYPESHourly + BonusAPPLICATION DETAILSNo Resume Required, Entry-LevelPOSITION OVERVIEWCUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTSWe are looking for Customer Service Representative to support inbound customer service, help desk, technical support, and back-office processing representatives for...

  • Customer Service Representative

    1 week ago

    San Fernando, Central Luzon, Philippines CLEANTECH AUTOFUEL Full time

    Job description:Job Summary:The Customer Service Representative (CSR) is in charge of giving consumers outstanding service. By answering questions, resolving problems, and providing assistance via phone, email, chat, or in person. By keeping a cheerful, professional demeanor and providing accurate information on time, the CSR guarantees client happiness.Key...

  • Customer Service Representative

    2 weeks ago

    San Fernando, Central Luzon, Philippines FIL-STAR MARITIME CORPORATION (FORMERLY SANKO FIL-STAR MARITIME CORPORATION Full time

    About the role FIL-STAR MARITIME CORPORATION (FORMERLY SANKO FIL-STAR MARITIME CORPORATION' is seeking a full-time Customer Service Representative to join their team in Pampanga Central Luzon. In this role, you will be responsible for providing exceptional customer service to our clients, handling inquiries, and resolving issues in a timely and efficient...

  • Customer Service Representative

    1 week ago

    San Fernando, Central Luzon, Philippines Staff Domain Inc Full time

    Setup and Location: WFHEmployment Type: Full-timeWork Schedule:DayDubai (UAE) TimePhilippines TimeNotesSunday10:00 AM – 7:00 PM2:00 PM – 11:00 PMSame dayMonday2:00 PM – 9:00 PM6:00 PM – 1:00 AM (Tue)Ends next dayTuesday2:00 PM – 9:00 PM6:00 PM – 1:00 AM (Wed)Ends next dayWednesday2:00 PM – 9:00 PM6:00 PM – 1:00 AM (Thu)Ends next...

  • Customer Service Representative

    1 week ago

    San Fernando, Central Luzon, Philippines OneMCI Full time

    JOB TYPEFull-Time & Part-TimePOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you passionate about helping people, solving problems, and...

  • Customer Service Representative

    7 days ago

    San Fernando, Central Luzon, Philippines OneMCI Full time

    POSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you passionate about helping people, solving problems, and representing top global brands?...