Customer Service Representative

43 minutes ago

San Fernando, Central Luzon, Philippines DIMO ENTERPRISES & OVERSEAS PLACEMENT AGENCY Full time ₱250,000 - ₱500,000 per year

About the role

DIMO ENTERPRISES & OVERSEAS PLACEMENT AGENCY' is seeking a talented Customer Service Representative to join their team in Pampanga Central Luzon. This full-time role will have you providing exceptional customer service to our valued clients. You will be the first point of contact, ensuring customer enquiries and concerns are addressed promptly and effectively.

What you'll be doing

  1. Handle inbound customer calls and emails, providing accurate information and resolving issues efficiently
  2. Document customer interactions and maintain detailed records
  3. Identify opportunities to improve the customer experience and provide feedback to the team
  4. Participate in team meetings and training sessions to continually develop your skills
  5. Adhere to all company policies, procedures and quality standards

What we're looking for

  1. Previous experience in a customer service or call centre role, preferably within the [subclassification_name] industry
  2. Strong communication and interpersonal skills, with the ability to build rapport with customers
  3. Excellent problem-solving and critical thinking abilities
  4. Proficient in using computer systems and software
  5. A positive, friendly and professional attitude
  6. A commitment to delivering exceptional customer service

What we offer

At DIMO ENTERPRISES & OVERSEAS PLACEMENT AGENCY', we are dedicated to creating a supportive and enriching work environment for our employees. We offer competitive salaries, opportunities for career development, and a range of benefits to support your wellbeing. Join our team and be a part of a dynamic and collaborative organisation committed to excellence.

About us

DIMO ENTERPRISES & OVERSEAS PLACEMENT AGENCY' is a leading [classification_name] company, providing high-quality solutions to our clients. With a strong focus on innovation and customer satisfaction, we have established a reputation for delivering exceptional service. Our team of dedicated professionals is passionate about what we do and committed to the success of our business and our customers.

Apply now to become our next Customer Service Representative and be a part of our growing team

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