Customer Service Representative

17 hours ago

San Fernando, Central Luzon, Philippines CLEANTECH AUTOFUEL Full time ₱279,000 - ₱465,000 per year

Job description:

Job Summary:

The Customer Service Representative (CSR) is in charge of giving consumers outstanding service. By answering questions, resolving problems, and providing assistance via phone, email, chat, or in person. By keeping a cheerful, professional demeanor and providing accurate information on time, the CSR guarantees client happiness.

Key Responsibilities:

  • Answer consumer questions by phone, email, chat, or social media.
  • Give consumers information about products or services and help them solve problems.
  • Investigate issues, come up with fixes, and escalate complicated situations when necessary to address concerns.
  • Determine the demands of the client and suggest suitable goods or services.
  • Manage billing concerns, service modifications, returns, and refunds.
  • Assure client satisfaction and always offer courteous, professional assistance.
  • Work together with coworkers and other departments to address consumer issues.
  • Achieve performance goals for things like call quality, response time, and customer satisfaction ratings.

Qualifications:

  • A bachelor's degree in business administration or a similar field is advantageous.
  • Experience in customer service that has been proven is preferred.
  • strong interpersonal and communication abilities.
  • problem-solving skills and attention to detail
  • the capacity to successfully prioritize, multitask, and manage time.
  • a customer-focused approach, empathy, and patience.
  • the capacity to maintain composure under pressure.

Job Type: Full-time

Benefits:

  • On-site parking
  • Paid training
  • Pay raise

Work Location: In person

  • Customer Service Representative

    5 days ago

    San Fernando, Central Luzon, Philippines DIMO ENTERPRISES & OVERSEAS PLACEMENT AGENCY Full time ₱250,000 - ₱500,000 per year

    About the role DIMO ENTERPRISES & OVERSEAS PLACEMENT AGENCY' is seeking a talented Customer Service Representative to join their team in Pampanga Central Luzon. This full-time role will have you providing exceptional customer service to our valued clients. You will be the first point of contact, ensuring customer enquiries and concerns are addressed...

  • Customer Service Representative

    5 days ago

    San Fernando, Central Luzon, Philippines Private Advertiser Full time ₱250,000 - ₱500,000 per year

    About the role Join our dynamic team as a Customer Service Representative and contribute to delivering exceptional support to our valued customers. We offering paid training to ensure your success in this rewarding role. As a customer service professional, you will be the friendly face of our company, providing seamless assistance through various...

  • Customer Service Representative

    3 days ago

    San Fernando, Central Luzon, Philippines Private Advertiser Full time ₱200,000 - ₱600,000 per year

    We are seeking a dedicated and customer-focused Customer Service Representative to join our dynamic tea. In this full-time position, you will be providing exceptional customer service and support to our valued clients, This role offers the opportunity for career growth, with a comprehensive paid training program to help you succeed.What you'll be...

  • Customer Service Representative

    5 days ago

    San Fernando, Central Luzon, Philippines StaffSmart Outsourcing Full time ₱200,000 - ₱400,000 per year

    About the role We are looking for an enthusiastic and customer-focused Customer Service Representative to join our growing team at StaffSmart Outsourcing. In this full-time position, you will be responsible for providing exceptional customer service to our clients, handling inquiries and resolving issues in a timely and efficient manner. This role is based...

  • CUSTOMER SERVICE REPRESENTATIVE

    3 days ago

    San Fernando, Central Luzon, Philippines OneMCI Full time ₱180,000 - ₱360,000 per year

    JOB TYPEFull-TimePAY TYPESHourly + BonusAPPLICATION DETAILSNo Resume Required, Entry-LevelPOSITION OVERVIEWCUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTSWe are looking for Customer Service Representative to support inbound customer service, help desk, technical support, and back-office processing representatives for...

  • Customer Service Representative

    3 days ago

    San Fernando, Central Luzon, Philippines Talent Outsourcing Channel Solutions Full time

    About the role As a Customer Service Representative at Talent Outsourcing Channel Solutions, you will be the first point of contact for our clients, providing exceptional customer service and support. This full-time role based in Pampanga, Central Luzon, does not require any prior BPO experience, making it an excellent opportunity for those looking to start...

  • Customer Service Representative

    5 days ago

    San Fernando, Central Luzon, Philippines FIL-STAR MARITIME CORPORATION (FORMERLY SANKO FIL-STAR MARITIME CORPORATION Full time ₱200,000 - ₱250,000 per year

    About the role FIL-STAR MARITIME CORPORATION (FORMERLY SANKO FIL-STAR MARITIME CORPORATION' is seeking a full-time Customer Service Representative to join their team in Pampanga Central Luzon. In this role, you will be responsible for providing exceptional customer service to our clients, handling inquiries, and resolving issues in a timely and efficient...

  • Customer Service Representative

    5 days ago

    San Fernando, Central Luzon, Philippines Stark Asia Solutions, Inc Full time ₱240,000 - ₱360,000 per year

    NOW HIRING: Customer Service RepresentativeLocation: Tech Hub 5, Ground Floor, SM City Clark, Pampanga (beside Sumoniko & Aventus)Shift: Night Shift | Onsite WorkRequirements: College Graduate (fresh graduates are encouraged to apply) Excellent English communication skills Tech-savvy and willing to work onsiteCompensation: Earn up to ₱25,000...

  • Customer Service Representative

    3 days ago

    San Fernando, Central Luzon, Philippines Staff Domain Inc Full time ₱25,000 - ₱70,000 per year

    Setup and Location: WFHEmployment Type: Full-timeWork Schedule:DayDubai (UAE) TimePhilippines TimeNotesSunday10:00 AM – 7:00 PM2:00 PM – 11:00 PMSame dayMonday2:00 PM – 9:00 PM6:00 PM – 1:00 AM (Tue)Ends next dayTuesday2:00 PM – 9:00 PM6:00 PM – 1:00 AM (Wed)Ends next dayWednesday2:00 PM – 9:00 PM6:00 PM – 1:00 AM (Thu)Ends next...

  • Customer Service Representative

    5 days ago

    San Fernando, Central Luzon, Philippines CO Careers Full time ₱80,000 - ₱120,000 per year

    Position Title:Customer Service RepresentativeWork Set Up:OnsiteSchedule:5:30 AM to 2:30 PM PH TimeJob Location:Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:We are seeking a detail-oriented professional to manage customer records, provide product information, and handle complaints with empathy. This role ensures...