
Operations & Logistics Coordinator, Remote
5 days ago
Posted on:
September 12, 2025
Pasig City
Job Summary
KDCI Outsourcing is seeking a highly organized and proactive Operations & Logistics Coordinator to support the day-to-day management of freight and logistics processes, as well as assist with the smooth operation of internal systems and platforms—most notably HubSpot and Subskribe. This is a dynamic, hands-on role ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is equally comfortable working with shipping providers as they are updating a CRM workflow.
Key Responsibilities
Logistics & Freight Coordination
- Coordinate domestic and international freight, including booking couriers and freight providers.
- Manage inventory movements and ensure timely dispatch of orders.
- Track shipments and resolve delivery issues or delays with freight providers.
- Liaise with warehouse or fulfillment partners as required.
- Maintain records of incoming and outgoing stock and freight documentation.
Operations & Systems Support
- Maintain and update internal systems and platforms, with a primary focus on HubSpot and Subskribe.
- Assist in creating and maintaining Standard Operating Procedures (SOPs) related to operations and logistics.
- Monitor system integrations, data quality, and CRM hygiene.
- Troubleshoot internal process issues and escalate where needed.
Cross-Functional Collaboration
- Work closely with sales, customer support, and finance teams to ensure smooth end-to-end processes.
- Support operations team projects such as process improvement initiatives, system upgrades, and audits.
- Provide administrative support for ad hoc operational tasks as required.
Job Requirements
- 2+ years of experience in an operations, logistics, or systems support role.
- Strong organizational skills and attention to detail.
- Experience using logistics platforms and shipping providers (e.g., DHL, FedEx, AusPost).
- Working knowledge of CRM systems, ideally HubSpot.
- Comfortable working with spreadsheets, basic data entry, and reporting.
- Excellent communication and stakeholder management skills.
- Ability to prioritize tasks in a deadline-driven environment.
- Experience with inventory management software or ERP systems is a plus.
- Familiarity with SaaS or tech environments is an advantage.
- Previous exposure to process automation or workflow tools is preferred.
Employment Code: C
Benefits
Medical & Dental Plan
SSS, Philhealth, and HDMF
Paid Sick Leave
Paid Emergency Leave
Convertible Vacation Leave
Maternity/Paternity Leave
Annual Performance Evaluation
Work From Home / Online Jobs: Employees may occasionally be asked to report onsite if the need arises.
Performance-based Bonuses
Overtime Pay
Holiday Pay
Night Differential
Referral Incentive Program
Company-sponsored Trainings
Monthly Food Party
Annual Performance Evaluation
Company-sponsored Trainings
Convertible Vacation Leave
Holiday Pay
Maternity/Paternity Leave
Medical & Dental Plan
Monthly Food Party
Night Differential
Overtime Pay
Paid Emergency Leave
Paid Sick Leave
Performance-based Bonuses
Referral Incentive Program
SSS, Philhealth, and HDMF
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