E-Commerce Virtual Assistant

4 days ago

Work from Home, Philippines StretchLab Riverstone, Sugar Land Full time

Job Summary

We are seeking a detail-oriented and motivated E-Commerce Virtual Assistant (E-Commerce VA) to support client's online retail operations. The ideal candidate will have a strong understanding of e-commerce platforms, excellent organizational skills, and a passion for customer service.

What you'll do

  • Manage product listings on e-commerce platforms (e.g., Amazon, eBay, Shopify).
  • Assist with inventory management, including tracking stock levels and reordering supplies.
  • Process customer orders and handle inquiries regarding order status, returns, and exchanges.
  • Conduct market research to identify trends and optimize product offerings.
  • Support marketing efforts, including managing social media accounts and email campaigns.
  • Monitor website performance and assist with SEO optimization.
  • Prepare sales reports and analyze data to identify opportunities for growth.
  • Collaborate with suppliers and logistics partners to ensure timely delivery of products.
  • Maintain a high level of customer satisfaction through prompt and professional communication

Basic qualifications

  • Proven experience in e-commerce or a related administrative role.
  • Strong understanding of e-commerce platforms and online retail processes.
  • Excellent written and verbal communication skills - Strong grip on English Language
  • Proficiency in e-commerce software and tools (e.g., Shopify, Amazon Seller Central) and Microsoft Office Suite.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and manage multiple tasks effectively.
  • Customer-focused mindset with a commitment to providing exceptional service..
  • Exceptional phone etiquette and customer service skills to foster positive interactions.

Preferred qualifications

  • Bachelor's degree in business, marketing, or a related field preferred.
  • Minimum of 1-2 years of experience in e-commerce or administrative support.
  • Familiarity with digital marketing strategies and tools is a plus.
  • Availability to work flexible hours as needed - Various US timezones

Essential Hardware Requirements

  • Reliable Computer/Laptop
  • High-Speed Internet Connection and
  • Backup connection like a pocket Wi-Fi or 5G in phone
  • Noise-Canceling Headset
  • Webcam
  • Workstation Setup
  • Surge Protector or UPS

Job Type: Contract

Pay: Php15, Php40,000.00 per month

Work Location: Remote

  • E-Commerce Product Coordinator

    1 week ago

    Work from Home, Philippines OVA Virtual Full time ₱720,000 - ₱840,000 per year

    We are hiring a E-Commerce Product Coordinator (Agile Projects) to support the development and optimization of our e-commerce platform. You will work with product, support, and development teams to ensure smooth delivery of features and improvements.Key ResponsibilitiesGather and document business requirementsManage and prioritize product backlog...

  • E-Commerce Product Analyst

    4 days ago

    Work from Home, Philippines OVA Virtual Full time ₱65,000 - ₱75,000 per year

    We are hiring a E-Commerce Product Analyst to support the development and optimization of our e-commerce platform. You will work with product, support, and development teams to ensure smooth delivery of features and improvements.Key ResponsibilitiesGather and document business requirementsManage and prioritize product backlog itemsCollaborate with developers...

  • Digital Business Analyst – E-Commerce Solutions

    4 days ago

    Work from Home, Philippines OVA Virtual Full time ₱630,000 - ₱840,000 per year

    We are hiring a Digital Business Analyst – E-Commerce Solutions to support the development and optimization of our e-commerce platform. You will work with product, support, and development teams to ensure smooth delivery of features and improvements.Key ResponsibilitiesGather and document business requirementsManage and prioritize product backlog...

  • Junior E-commerce Assistant

    6 days ago

    Work from Home, Philippines N7 Global Group Full time ₱480,000 - ₱720,000 per year

    Join our team as part of a dynamic, global team of 40 across Korea, Singapore, Malaysia and Philippines. In this role, you'll collaborate closely with our regional teams to grow an exciting portfolio of Korean brands such as Beauty of Joseon, Needly, Tirtir and other top of trend Korean brands.We are looking for Junior E-commerce Admin who can commit full...

  • Virtual Assistant

    4 days ago

    Work from Home, Philippines Lucid Fashion Full time ₱480,000 per year

    We are looking for a skilled Virtual Assistant for Logistics to support our growing operations team. This role requires strong experience in e-commerce logistics, fulfillment, and supplier coordination. The ideal candidate is detail-oriented, highly organized, and able to manage logistics processes at scale.Must Have:3–5+ years of experience in e-commerce...

  • Home-Based E-Commerce Specialist

    6 days ago

    Work from Home, Philippines DCX PH Inc. Full time ₱360,000 - ₱720,000 per year

    The DCX Client Services - Home-Based E-Commerce Specialist will be the tactical expert who supports the day-to-day operations of the client's online business while also having hands-on expertise with e-commerce and marketing automation platforms. You will manage and monitor the brands on the e-commerce platform and collaborate with external partners.REQUIRED...

  • Accounting Virtual Assistant

    14 hours ago

    Work from Home, Philippines EiVA (Empowering International Virtual Assistant) Full time ₱14,400 per year

    Job Qualifications:Minimum of 3 years experience in Accounting.Knowledgeable in using Monday CRMWith experience in creating quotations for clients.Experienced in a shipping company is a plus but not a requirement.Reliable and both data- and detail-oriented, with a driveto execute flawlesslyGood communication skills in English, written and verbal.Willing to...

  • E-Commerce Bookkeeper and Support

    1 week ago

    Work from Home, Philippines 5.5 Degrees PH Inc. Full time ₱420,000 - ₱540,000 per year

    About the RoleThe role is for Amaka IO Pty Ltd under PowerPeople AI Pty LtdAmaka is an established Australian FinTech Company that specializes in building accounting integrations to automate data entry by syncing data from the Point of Sale Systems to the Accounting packages Xero, QuickBooks and MYOB.We are looking for an experienced E-Commerce Bookkeeper...

  • E-commerce Online Store Builder

    4 days ago

    Work from Home, Philippines DCX PH Inc. Full time ₱420,000 - ₱540,000 per year

    The DCX Client Services - Home-Based E-commerce Online Store Builder will be the tactical expert who supports the day-to-day operations of the client's online business while also having hands-on expertise with e-commerce and marketing automation platforms. You will manage and monitor the brands on the e-commerce platform and collaborate with external...

  • Insurance Virtual Assistant

    4 days ago

    Work from Home, Philippines A+ Virtual Pro Full time ₱5 - ₱270 per year

    We are seeking a detail-oriented and highly reliable Insurance Virtual Assistant to support our US-based insurance operations. Applicants must have prior experience working with insurance companies in the United States - this is non-negotiable.Responsibilities:Assist with insurance-related administrative tasksHandle client communications and follow-upsManage...