Customer Service Associate

1 day ago

Makati City, National Capital Region, Philippines Cooee Inc Full time ₱150,000 - ₱300,000 per year

Start Immediately Grow With Us

Were looking for fresh graduates and entry level candidates (up to 5 years experience) who are eager to learn, grow, and build their career in customer service.

  • Strong interest in customer service (preferred)
  • Confident English communication for phone & email support
  • Comfortable with MS Office, email, and spreadsheets

Preferred but not required:

  • Experience with Freshdesk, Shopify, or CRM tools
  • Exposure to Australian clients is an advantage

About the Role

We have partnered with a company with a vision to provide businesses, organizations and individuals Australia-wide with competitively priced high-quality office furniture and interior solutions. You will be joining a fast-growing online division, who will be responsible for providing post-sales support to new and existing customers, as well as managing orders by liaising with all internal stakeholders.

As a Customer Service Associate, you will play a key role in ensuring a seamless customer experience handling inquiries, resolving issues, and coordinating with teams to deliver efficient and reliable service.

This role is also open to fresh graduates who are eager to learn and grow in a dynamic environment.

Why Cooee

Because we believe in the power of human connection. Because we are committed to flourishing human potential. Because we dream of a world where each one of us walks along the path to who we are and the best that we can be. This is Why we do What we do To be a part of transformation one person, one community, one business at a time.

We are One Team committed to investing in relationships fueled by trust and anchored on the One Shared Vision to transform through connection. We believe this is where the strength of Cooee and our partnerships lie in having clarity and conviction in purpose.

What you'll be working on

  • Liaise with customers for post-sales enquiries, including delivery updates and taking product and service feedback.
  • Communicate with customers and suppliers for any warranty claims regarding products.
  • Administrative and support services.
  • Coordinate with the warehouse regarding shipment of goods and any inventory issues.
  • Maintain a strong and positive relationship with all customers, and ensure swift fulfilment of all customer needs.
  • Keep an eye on order status and keep customers updated
  • Use our internal systems (Freshdesk, W3APP, Shopify) and keep records up to date
  • Assisting senior project managers with the preparation, compilation and presentation of larger commercial fit-out projects.
  • Keep a professional, helpful, and positive tone in all customer interactions
  • Work with suppliers to sort out issues and manage warranty claims
  • Stay on top of open tasks and follow through without needing a lot of hand-holding.

What were looking for

  • Open to fresh grads or up to 5 years experience in customer service (retail/sales)
  • Strong English communication skills, both written & spoken
  • Confident with MS Office & spreadsheets
  • Solutions-driven mindset
  • Friendly, proactive, and great at building relationships
  • Organized multitasker who thrives in a team or independently
  • Flexible and ready to take on new challenges
  • A team player whos adaptable and happy to jump in where needed.

Job Type: Full-time, Day Shift

Work Setup:

Manila Office: Full Onsite - 2nd Floor, Vicente Madrigal Bldg. Ayala Ave. Makati City, Philippines

  • Customer Service Associate

    1 day ago

    Makati City, National Capital Region, Philippines First Life Financial Co. Inc. Full time ₱259,200 - ₱304,800 per year

    We're Hiring: Customer Service AssociateLocation: Makati City, Metro ManilaEmployment Type: Full-TimeAt First Life Financial Co., Inc., we are dedicated to providing policyholders with reliable service and care. We are on the lookout for a Customer Service Associate who can support clients with their insurance needs while ensuring a smooth and professional...

  • Customer Service Associate

    1 day ago

    Makati City, National Capital Region, Philippines CBRE Full time $50,000 - $100,000 per year

    Customer Service Associate 221309 23-May-2025 Corporate Segment Full-time Customer Service Makati City - National Capital Region - Philippines About the Role: As a CBRE Customer Service Associate, you will guide the team responsible for assigning tasks related to resolving complex day-to-day and escalated issues. This job is part of the Call Center job...

  • Customer Service Associate

    1 day ago

    Makati City, National Capital Region, Philippines Active Group Full time ₱600,000 - ₱1,200,000 per year

    Key Objective:The Customer Service Associate will be responsible for providing exceptionalcustomer service to clients. They will be the first point of contact for customers whohave questions or concerns about the company's products or services. The idealcandidate should have excellent communication skills, be able to multitask, and becomfortable working in a...

  • Customer Service Associate

    1 day ago

    Makati City, National Capital Region, Philippines Active Realty and Development Corporation Full time ₱600,000 - ₱1,200,000 per year

    Key Objective: The Customer Service Associate will be responsible for providing exceptionalcustomer service to clients. They will be the first point of contact for customers whohave questions or concerns about the company's products or services. The idealcandidate should have excellent communication skills, be able to multitask, and becomfortable working in...

  • Customer Service Associate

    1 day ago

    Makati City, National Capital Region, Philippines Cooee Inc Full time ₱150,000 - ₱300,000 per year

    Cooee Inc is hiring a Full time Customer Service Associate role in Makati, NCR. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: MorningTuesday: MorningWednesday: MorningThursday: MorningFriday: Morning1 year of relevant work experience required for this roleExpected salary: ₱15,000 - ₱25,000 per monthCustomer...

  • Customer Service Associate

    1 day ago

    Makati City, National Capital Region, Philippines CBRE Full time $40,000 - $60,000 per year

    About the Role: As a CBRE Customer Service Associate, you will guide the team responsible for assigning tasks related to resolving complex day-to-day and escalated issues. This job is part of the Call Center job function. They are responsible for providing end-to-end support to resolve customer inquiries or concerns. What You'll Do:Answer incoming service...

  • Customer Service Associate

    1 day ago

    Makati City, National Capital Region, Philippines Be One of Us - Cooee Inc Full time ₱150,000 - ₱300,000 per year

    Customer Service Associate (Retail Account)DAYSHIFT |Fulltime | Makati (Full Onsite)Start Immediately Grow With UsWere looking forfresh graduates and entry level candidates (up to 5 years experience)who are eager to learn, grow, and build their career in customer service.Strong interest in customer service (preferred)Confident English communication for phone...

  • Customer Service Associate

    11 hours ago

    Makati City, National Capital Region, Philippines Sysgen RPO, Inc. Full time $104,000 - $130,878 per year

    The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet, depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services.Essential Functions/Core ResponsibilitiesEnsure service delivered to our...

  • Customer Service Associate

    1 day ago

    Makati City, National Capital Region, Philippines Anchor Land Holdings Inc. Full time ₱600,000 - ₱1,200,000 per year

    ​The Customer Service Associate is responsible for handling transactions and reports to clients by coordinating with the related parties. Prepares correspondences, mailers, as well as updates to clients and attends to On-line and / or telephone inquiries.QUALIFICATIONS:Candidate must possess at least Bachelor's/College Degree in Business...

  • Customer Service Representative

    1 day ago

    Quezon City, National Capital Region, Philippines Transworld Systems Customer Service LLC Full time ₱30,000 per year

    TSI (Transworld Systems Inc.)HIRING CSR CALL AGENTSStart date: October 13 or 20, 2025Location: 5F Cyberpod 2, Eton Centris Quezon Ave., Quezon City (Onsite)US Utility AccountProcess: Verint assessment, TA interview and Final interview. (VIRTUAL PROCESS ONLY)Perks:30,000 salary package.20% night differential.Free HMO for 2 dependents upon...