Customer Service Associate

3 days ago


Makati City, National Capital Region, Philippines First Life Financial Co. Inc. Full time ₱312,000 per year

We're Hiring: Customer Service Associate

Location: Makati City, Metro Manila

Employment Type: Full-Time

At First Life Financial Co., Inc., we are dedicated to providing policyholders with reliable service and care. We are on the lookout for a Customer Service Associate who can support clients with their insurance needs while ensuring a smooth and professional customer experience.

What You'll Do

As a Customer Service Associate, you'll be the main link between our clients and the company, making sure their questions and requests are handled promptly.

Your responsibilities include:

  • Addressing inquiries about life insurance plans, coverage, billing, and claims
  • Providing accurate, timely, and courteous assistance through phone, email, or in-person support
  • Helping clients process policy changes such as beneficiary updates, reinstatements, and amendments
  • Coordinating with other departments to resolve customer concerns efficiently
  • Maintaining client records with accuracy and confidentiality

What We're Looking For

We're seeking a professional who is client-focused, adaptable, and detail-oriented.

Qualifications:

  • Bachelor's Degree in Business, Behavioral Science, Communication Arts, or other related fields
  • 1–3 years of hands-on experience in policy servicing (conservation, amendments, settlements) and customer support in financial or insurance services
  • Strong communication and interpersonal abilities
  • Organized, patient, and solutions-oriented
  • Proficiency in MS Office and customer support systems/tools

Why Join Us?

  • Be part of a trusted and long-standing financial services company
  • Work in a collaborative and supportive environment
  • Contribute to delivering excellent customer service to policyholders
  • Enjoy career growth and professional development opportunities

Apply Now

Take the next step in your career and join the First Life Financial family as a Customer Service Associate. Send your resume to:

Job Types: Full-time, Permanent

Pay: Php25, Php26,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Free parking
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Language:

  • English (Preferred)

Work Location: In person



  • Makati City, National Capital Region, Philippines Active Group Full time ₱600,000 - ₱1,200,000 per year

    Key Objective:The Customer Service Associate will be responsible for providing exceptionalcustomer service to clients. They will be the first point of contact for customers whohave questions or concerns about the company's products or services. The idealcandidate should have excellent communication skills, be able to multitask, and becomfortable working in a...


  • Makati City, National Capital Region, Philippines Active Realty and Development Corporation Full time ₱150,000 - ₱250,000 per year

    Key Objective: The Customer Service Associate will be responsible for providing exceptionalcustomer service to clients. They will be the first point of contact for customers whohave questions or concerns about the company's products or services. The idealcandidate should have excellent communication skills, be able to multitask, and becomfortable working in...


  • Makati City, National Capital Region, Philippines Cooee Inc Full time ₱180,000 - ₱360,000 per year

    Cooee Inc is hiring a Full time Customer Service Associate role in Makati, NCR. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: MorningTuesday: MorningWednesday: MorningThursday: MorningFriday: Morning1 year of relevant work experience required for this roleExpected salary: ₱15,000 - ₱25,000 per monthCustomer...


  • Makati City, National Capital Region, Philippines Cooee Inc. Full time ₱250,000 - ₱450,000 per year

    Customer Service Associate (Retail Account)DAYSHIFT |Fulltime | Makati (Full Onsite)Start Immediately Grow With UsWere looking for fresh graduates and entry level candidates (up to 3 years experience) who are eager to learn, grow, and build their career in customer service.Strong interest in customer service (preferred)Confident English communication for...


  • Makati City, National Capital Region, Philippines Cost U Less, Inc. Full time ₱360,000 - ₱480,000 per year

    Cost U Less Incorporated is a leading provider of interior finishes and furniture, catering to various interior needs. With a strong presence in the market for over 16 years, Cost U Less has been the go-to supplier of office and restaurant furniture in the Philippines.Our growing company is hiring for Customer Service Associates. Please review the list of...


  • Makati City, National Capital Region, Philippines Be One of Us - Cooee Inc Full time ₱250,000 - ₱450,000 per year

    Customer Service Associate (Retail Account)DAYSHIFT |Fulltime | Makati (Full Onsite)Start Immediately Grow With UsWere looking forfresh graduates and entry level candidates (up to 5 years experience)who are eager to learn, grow, and build their career in customer service.Strong interest in customer service (preferred)Confident English communication for phone...


  • Makati City, National Capital Region, Philippines Sysgen RPO, Inc. Full time ₱150,000 - ₱250,000 per year

    The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet, depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services.Essential Functions/Core ResponsibilitiesEnsure service delivered to our...


  • Makati City, National Capital Region, Philippines Probe CX Full time ₱150,000 - ₱250,000 per year

    Hey there Are you a talented and driven individual looking for an awesome opportunity in customer service? Probe CX is growing its team in Makati City, Metro Manila, and we're on the lookout for passionate Customer Service Associates to provide top-notch support to our amazing clients. Come join our dynamic team and grow with us We are on the lookout for...


  • Makati City, National Capital Region, Philippines Probe CX Full time ₱150,000 - ₱250,000 per year

    Are you a talented and driven individual looking for an opportunity in customer service? Probe CX is expanding its team in Makati City, Metro Manila, and we're seeking passionate Customer Service Associates to deliver exceptional support to our valued clients. Join our dynamic team and grow with usWe are on the lookout for candidates who are:At least high...


  • Makati City, National Capital Region, Philippines Anchor Land Holdings Inc. Full time ₱600,000 - ₱1,200,000 per year

    ​The Customer Service Associate is responsible for handling transactions and reports to clients by coordinating with the related parties. Prepares correspondences, mailers, as well as updates to clients and attends to On-line and / or telephone inquiries.QUALIFICATIONS:Candidate must possess at least Bachelor's/College Degree in Business...