Client Success Officer

2 weeks ago


Dumaguete, Central Visayas, Philippines SOPHI, Inc. Full time ₱324,000 - ₱360,000 per year

As our Client Success Officer, you will be the primary liaison between our organization and our clients, ensuring their needs are met and their expectations are exceeded. You will cultivate strong, trust-based relationships with clients through regular communication, address and resolve their concerns promptly, and provide personalized support to help them optimize their use of our services. Additionally, you will collaborate with internal teams to facilitate effective communication and drive continuous improvements based on client feedback, ensuring a seamless onboarding experience for new clients and maintaining detailed client profiles and reports for senior management.

Job Types: Full-time, Permanent

Pay: Php27, Php30,000.00 per month

Application Question(s):

  • Experience in preparing detailed reports and presentations for senior management.
  • Proven track record of cultivating strong client relationships and driving client success.

Work Location: In person



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