Service Delivery Manager/Senior Group Lead/Group Lead/Operations Manager

Join to apply for the Franchise Operations Manager (Cebu) role at Jollibee GroupThe Franchise Operations Manager will be leading store operations for the assigned area. Directs the development of area-specific plans for sales and profit growth and achievement of quality and people targets of existing restaurants in alignment with district strategies....

Group Training Manager - BYD CebuJob SummaryThe Group Training Manager is responsible for leading the development and execution of sales training programs across the organization. This role ensures that all sales consultants are equipped with the skills, knowledge, and tools needed to perform at a high level and consistently meet sales targets. The Group...

Job DescriptionManages the daily operations and future growth of the process, including strategies and systems that assist team members to work toward achieving the goals of the project.Manages the day to day workings of his team. Provides guidance and support to team members to meet daily as well as monthly targets.Managing SLAs, staff development and...

OverviewJob Purpose: Lead end-to-end management of Pickup and Delivery (PUD) operations to ensure efficiency, cost-effectiveness, and high-quality standards. Drive operational excellence and client satisfaction, while maintaining strategic alignment across national operations. Ensure seamless collaboration with Gateway Operations, Operation Support Groups,...

JOB TITLE: GROUP HEAD PASTRY CHEFWork Location: CebuQUALIFICATIONS:Proven experience as a Pastry Chef, preferablyin a commissary or multi-unit restaurantoperation.●Strong knowledge of pastry techniques, bakeryproduction, and dessert presentation.●Ability to manage high-volume productionwithout compromising quality.●Solid understanding of food costing,...

Primary DetailsTime Type: Full timeWorker Type: EmployeeThe purpose of this role is to lead and maintain the technical functions of business continuity and crisis management , ensuring successful implementation, execution, and delivery of all systems and tools in compliance with policies and regulations. This role involves advising and supporting the...

Lead Operational SpecialistThis role focuses on overseeing the daily operations of a retail voice account, requiring strong leadership and mentorship skills.Key Responsibilities:Manage key performance indicators (KPIs) for quality, productivity, and customer satisfaction within a dynamic schedule environment.Develop and implement operational strategies to...

Select how often (in days) to receive an alert:TheArea Managerwill be leading store operations for his/her assigned area. Directs the development of area-specific plans for sales and profit growth and achievement of quality and people targets of existing restaurants in alignment with district strategies. And oversees consistent interpretation,...

As a Team Leader for our retention account, you will lead by example and drive the success of your team. Your responsibilities will include:Managing and enhancing the productivity performance of agents in client service delivery and revenue generation.Conducting productivity reviews, providing coaching, implementing performance improvement plans, and...

The Managing Director will oversee the Global Business Service Center (GBSC), leading its strategy, growth, and operations, including the transition of services from global subsidiaries. This role requires a proven leader with expertise in shared services, operations, finance, governance, and resource management, capable of running and expanding a...