Community Manager

2 days ago

Manila, National Capital Region, Philippines Platinum Outsourcing Full time ₱360,000 - ₱720,000 per year


***must be able and willing to work hybrid, onsite in Alabang***

Platinum Outsourcing is an award winning, Australian owned and managed co sourcing BPO operating out of both the Philippines and Indonesia. We are a fast growing scale-up, opening our first offices in the Philippines only 4.5 years ago (and growing to 200+ employees in that time).

We have plans to expand to 500+ employees over the next 3 years.

You will have a minimum 5 years experience in online community management / curation (Circle, Discord, Facebook Groups, or similar) with experience in online education.

Pioneer program, our client is a leading Australian education platform and online school dedicated to transforming the way their students approach the financial markets.

Please review the following criteria carefully before applying.

What You'll Do:

  • Welcome new members and ensure they feel oriented and encouraged to participate.
  • Spark discussions, Q&A threads, polls, and challenges to drive daily engagement.
  • Repurpose existing content (webinars, lessons, videos) into bite-sized community posts.
  • Draft weekly newsletters or highlight reels for Academy members.
  • Support the Ambassador Program: spotlight members, organise member-led sessions, and amplify ambassador contributions.
  • Prepare content clips, visuals, or summaries for community sharing.
  • Monitor Academy analytics (active members, posts, comments) and provide weekly reports
  • Collaborate with the Senior Social Media Manager to align Academy content with external campaigns.

What We're Seeking:

  • A minimum 5 years experience in online community management / curation (Circle, Discord, Facebook Groups, or similar) with experience in online education
  • Strong content writing, editing, and repurposing skills
  • Experience supporting ambassador or referral programs
  • Basic Video editing or graphic design skills (Canva, CapCut, Adobe Express
  • Bachelors Degree in related field

What we offer:

  • Above market remuneration
  • HMO + Dependent Day 1
  • Performance incentives
  • Team building events and activities
  • Brand new IT equipment
  • 15 days VL
  • 5 days sick leave
  • 13 month and all other government mandated benefits

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