Community Manager

3 days ago

Manila, National Capital Region, Philippines Starfish Hiring Full time

A fintech client is seeking a Community Manager (Remote). This role will be pivotal inorganizing and categorizing digital content, managing FAQs on social media, and ensuring optimal discoverability across various platforms.

Requirements
RESPONSIBILITIES
  • Tag and categorize digital content accurately to enhance searchability and user engagement.
  • Manage and respond to frequently asked questions (FAQs) on social media channels promptly and appropriately.
  • Collaborate with content creators to understand the context and intent of content for effective tagging.
  • Maintain consistency in tagging practices across all content types to ensure uniformity.
  • Monitor content performance metrics and analyze the impact of tagging and FAQ management on engagement.
  • Update and refine tags based on performance data and evolving content strategies.
  • Assist in developing and implementing best practices for content tagging and management.
REQUIREMENTS
  • Proven experience in content management or digital marketing.
  • Strong understanding of content categorization and SEO principles.
  • Excellent written and verbal communication skills.
  • Detail-oriented with strong organizational skills.
  • Ability to work independently and as part of a collaborative team.
  • Familiarity with content management systems and tagging tools is a plus.

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