Order Management

2 weeks ago

Work from Home, Philippines TwoConnect Full time ₱150,000 - ₱250,000 per year

Join a dynamic fashion-focused team as a Order Management & Administration Coordinator. You'll manage tailor orders, coordinate shipping and alterations, and support customer service and reporting. This role is ideal for organized professionals with experience in retail or fashion operations.

  • Accurately input tailor orders into the system.
  • Liaise with tailors and makers to communicate order modifications or changes.
  • Monitor order status throughout production to ensure timely completion.
  • Organize shipping arrangements based on customer preferences and requirements.
  • Coordinate local garment alterations with precision and customer satisfaction in mind.
  • Maintain accurate customer records in the CRM and invoicing system.
  • Serve as a point of contact for customer queries and requests.
  • Provide general administrative support to the team.
  • Assist with end-of-month reporting.
  • Perform other position-level duties as needed.

Requirements:

  • Bachelor's degree in Business Administration, Management, or a related field.
  • Proven experience in administrative roles, preferably in retail or fashion.
  • Proficiency in Google Workspace.
  • Experience with CRM and accounting systems is highly preferred.
  • Excellent organizational and time management skills.
  • Strong communication and interpersonal abilities.
  • High attention to detail and accuracy in record-keeping.
  • Ability to multitask and prioritize effectively.
  • Familiarity with office equipment and basic troubleshooting.

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