Client Experience Specialist

3 days ago

Mandaluyong City, National Capital Region, Philippines Dice205 Digital Corporation Full time $40,000 - $80,000 per year

Client Support

  • Perform tasks and updates to Client service platforms to ensure updated information and services terms (Portal update, webpage update, etc.)

Client Engagement

  • Consistently communicate with clients to understand their needs and concerns.
  • Provide timely and effective solutions to issues raised.

Project Management

  • Oversee and manage client-specific projects to completion.
  • Coordinate with internal teams to meet deadlines and quality standards.

Professional Impact

  • Represent the company in all client interactions with integrity and confidence.

Client Invoicing

  • Manage and process client invoices accurately and on time.
  • Ensure billing aligns with agreed project milestones or deliverables.

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