Country Manager

1 week ago

Manila, National Capital Region, Philippines harlan + holden Full time ₱2,000,000 - ₱2,500,000 per year

Who we are:

At harlan + holden coffee, we are in the business of saving people's time. We take pride in our passion for excellence in offering a unique store ambiance and coffee experience. Our commitment to high standards and a supportive work environment makes us a leader in specialty coffee. Join us in crafting exceptional coffee and building lasting connections with our customers.

Website:


Instagram:

What you will do:

Strategic Planning and Execution

  • Lead the annual business planning process in collaboration with HQ.
  • Translate corporate strategic objectives into roadmaps across Store Operations, Central Kitchen, Facilities & Management, Construction/Store Development, Marketing, HR, Finance/Accounting/Admin Teams
  • Define departmental targets and track progress against KPIs, holding managers accountable for delivery
  • Conduct and consolidate monthly business reviews across all departments and present to HQ. Prepare and submit performance reports to brand principals and HQ, with clear follow-through on action points
  • Cross-Functional Operations Management
  • Oversee daily business operations and ensure strong coordination across all departments
  • Provide leadership and direction to managers to ensure aligned execution
  • Ensure full implementation and enforcement of Operation policies
  • Uphold standards in customer experience, design, and operational discipline as measured by metrics such as mystery shop scores and in-store audits

People Leadership

  • Coach and lead department heads with clear performance expectations
  • Oversee team structure, staffing plans, and succession building
  • Drive performance management and talent development across all functions

Why Join harlan + holden coffee?

  • Lead our Philippine operations by driving strategy, execution, and collaboration, while inspiring a team that brings harlan + holden's vision of effortless, customer-centered experiences to life.
  • Thrive in a dynamic environment where dedication, professionalism, and a commitment to excellence help you succeed in your career.
  • Competitive Salary package
  • Comprehensive HMO Coverage
  • Exciting incentives that recognize your dedication and expertise

If you're ready to take the next step in your career,
apply today

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