Country Head
5 days ago
Country Head – Philippines (MSME Payments & Wallet Partnerships)
Location:
Metro Manila (Hybrid)**
Company:
Tyconpay**
About the Role
Tyconpay is expanding rapidly in the Philippines and we are looking for a strong industry leader who has
hands-on experience working with GCash, Maya Business, and GrabPay
—particularly in
MSME onboarding, aggregator models, merchant activation, and commercial negotiations
.
This role is NOT a regulatory or compliance-heavy position.
This role is focused on
execution, partnerships, negotiations, and building merchant pipelines fast.
Key Responsibilities
1. MSME & Aggregator Onboarding
- Lead the end-to-end onboarding of
MSME merchants
under GCash, Maya Business, GrabPay, and other local APMs. - Build merchant funnels for
retail, food, logistics, e-commerce, freelancers, and service providers
. - Handle
documentation, KYB coordination, activation, and pipeline management
. - Work closely with wallet business teams to secure
favorable onboarding priority
for Tyconpay merchants.
2. E-Wallet & PSP Partnership Management (GCash / Maya / GrabPay)
- Represent Tyconpay in all commercial discussions with
wallet partners
. - Negotiate
MDR rates, settlement terms (T+0), incentive structures, and aggregator BIN setups
. - Secure
direct merchant MID access
, test accounts, and dedicated support channels for escalations. - Establish
fast-track escalation paths
for merchant support and risk/CB handling.
3. Commercial Negotiations
- Negotiate commercial structures such as:
- MDR for MSMEs
- Aggregator splits
- T+0/T+1 settlements
- Float arrangements
- Joint promotional funding
- Benchmark commercial rates across competing providers and secure the
best market pricing
.
4. QRPH Deployment & Merchant Enablement
- Expand QRPH availability for Tyconpay merchants using partner banks.
- Work with banks offering
zero-cost or low-cost QRPH issuance
(UnionBank, RCBC, Landbank, etc.). - Develop QR acceptance strategy for
offline merchants, kiosks, micro-enterprises, and franchises
. - Coordinate QR testing, merchant onboarding, and activation pipelines.
5. Relationship Leverage & Escalation Handling
- Maintain strong, active relationships with wallet business teams (e.g., GCash Business Ops, Maya Enterprise, GrabPay Merchant Success).
- In emergency scenarios (fund holds, MID freezes, disputes), activate direct
manager or director-level escalation channels
. - Ensure Tyconpay merchants receive
priority support
, rapid turnaround, and continuous processing.
Qualifications
- Minimum
2+ years
experience in
fintech, payments, or PSP/MSME merchant servicing
. - Prior or current work experience with
GCash Business, Maya Business, GrabPay
, or a major PSP is highly preferred. - Strong commercial negotiation skills and understanding of pricing models for MSMEs & aggregators.
- Experience handling
QRPH deployment, merchant onboarding, and payout/settlement operations
. - Strong pipeline-building ability with MSMEs and small merchants.
- Excellent communication and relationship-building skills with internal teams and wallet partners.
What We Offer
- Highly competitive compensation package.
- Direct leadership of Tyconpay's Philippines MSME and aggregator ecosystem.
- Opportunity to scale a high-growth fintech platform in one of Southeast Asia's fastest-growing payments markets.
- Work with an international team handling global merchant operations.
How to Apply
Interested applicants may send their updated resume and cover letter via LinkedIn or email to
with the subject line:
"Application – Country Head (Philippines MSME / E-Wallet Partnerships)"
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