Full time
2 weeks ago
Join our team while working at the comfort of your home
GENERAL VIRTUAL ASSISTANT
Job Description:
- Respond to emails and phone calls.
- Schedule meetings and manage calendars.
- Keep contact lists accurate and updated.
- Create and maintain customer spreadsheets and online records.
- Organize and update client calendars.
- Conduct research on market trends.
- Develop and edit presentations.
- Address employee administrative inquiries.
- Provide customer service as the primary point of contact.
- Prioritize and organize daily responsibilities.
- Track progress on projects and goals.
- Ensure client expectations and requirements are met.
- Identify operational challenges and recommend improvements.
- Prepare reports and analyze data for management.
- Assist in setting targets for individuals and teams.
- Compile monthly and annual performance reports.
- Perform other duties as assigned.
Qualifications:
- At least 6 months of experience in a relevant role such as HR, Marketing, or Executive Secretary
- Experience as a Virtual Assistant, in Customer Service, or the BPO industry is an advantage
- Familiar with current technologies, including desktop sharing, cloud services, and CRMs
- Proficient in AI tools such as ChatGPT, Sora, Midjourney, Lumen5, or similar platforms
- Knowledgeable across all major social media platforms
- Skilled in word-processing software and spreadsheets (e.g., MS Office)
- Experienced with online calendars and scheduling tools (e.g., Google Calendar)
- Excellent in managing phone, email, and instant messaging communication platforms
- Basic knowledge of creative outputs (e.g., graphics, video)
- Advanced computer skills; tech-savvy
- Strong time management skills
- Solid organizational abilities
- Capable of managing multiple projects effectively
- Able to handle distractions well
- Strong focus and attention to detail
- Flexible and adaptable to new responsibilities
- Collaborative team player
Equipment requirement:
- Hardware: Laptop/Desktop (at least Core i3/Core i5 processor or any equivalent AMD processor) and 8 GB RAM)
- Headset: Computer headset with noise-cancelling feature
- Internet connection: Wired connection; minimum of 10 Mbps
- Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Skype
Equipment requirement:
- Hardware: Laptop/Desktop (at least Core i3/Core i5 processor or any equivalent AMD processor) and 8 GB RAM)
- Headset: Computer headset with noise-cancelling feature
- Internet connection: Wired connection; minimum of 30 Mbps
- Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Discord
So, why join us?
- Permanent work-from-home
- Full Time and Long Term Employment
- Basic Salary + Government mandated benefits, Health benefits, leaves, bonuses, and other incentives
- Salary will be based on: Skills, Attitude, Performance, Attendance
- Opportunity for regularization and promotion
- US and Canadian clients
- Shift: Graveyard Monday to Friday
- Skills Assessment: 5 days
WE LOOK FORWARD TO WORKING WITH YOU
Job Type: Full-time
Pay: Php15, Php17,200.00 per month
Benefits:
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
- Work from home
Application Question(s):
- Please indicate which CRM tools you are proficient in and how long you have been using each.
- Are you comfortable with the salary offer?
- Are you currently enrolled/studying?
- Please provide your active email address and mobile number:
- If you do not meet the qualifications for the VA position, would you be interested in applying for the Call Center Agent role with a permanent work-from-home set-up?
Experience:
- Social media management: 1 year (Preferred)
- LinkedIn Management: 1 year (Preferred)
Language:
- English (Required)
Work Location: Remote
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