Marine Travel Supervisor

2 weeks ago

Pasay, Philippines Blaseek Full time

Responsibilities Provide high-quality travel services for marine and corporate clients, ensuring efficient and accurate travel arrangements. Manage the full travel process, including flight bookings, hotel accommodations, visa coordination, and ground transportation. Supervise daily operations of the travel team, ensuring timely and accurate crew travel management. Ensure compliance with travel policies, marine fare rules, and client service level agreements. Support in staff scheduling, training, and performance management. Act as an escalation point for complex bookings, client concerns, and operational issues. Maintain accuracy in fare applications, ticketing, and adherence to visa and port regulations. Provide 24/7 support on a rotational basis for urgent or last-minute travel changes. Perform other related responsibilities as may be assigned with notice. Duties Issue, reissue, and refund air tickets in accordance with fare rules and conditions. Assist the team with GDS bookings, fare audits, reissues, and troubleshooting. Coach and guide junior travel associates on technical and customer service skills. Conduct daily quality checks on bookings, ticketing deadlines, and compliance reports. Collaborate with internal coordinators and stakeholders to meet service expectations. Report regularly on team performance, challenges, and process improvements. Support finance and client reporting through accurate billing and documentation. Perform other related duties as may be assigned with notice. Authority Authorized to confirm bookings, issue tickets, and make itinerary changes within approved fare limits. Recommend staff training, workflow adjustments, and operational improvements. Manage escalated customer issues in the absence of a manager. Qualifications and Experience Bachelors Degree or higher in Travel, Hospitality, or a related field. At least 5 years of experience in travel operations, ideally in marine or offshore crew travel. Strong knowledge of GDS platforms (Amadeus, Sabre, Galileo) and marine fare ticketing procedures. Demonstrated leadership skills with experience supervising or leading a small team. Excellent interpersonal and organizational skills with strong attention to detail. Ability to perform under pressure and manage multiple priorities. Willingness to work shifts, weekends, and holidays based on operational needs.

  • Marine Travel Supervisor

    3 weeks ago

    Pasay, Philippines Blaseek Full time

    Responsibilities Provide high-quality travel services for marine and corporate clients, ensuring efficient and accurate travel arrangements. Manage the full travel process, including flight bookings, hotel accommodations, visa coordination, and ground transportation. Supervise daily operations of the travel team, ensuring timely and accurate crew travel...

  • Marine Travel Supervisor

    2 weeks ago

    Pasay, National Capital Region, Philippines Dencom Consultancy and Manpower Services Full time ₱600,000 - ₱780,000 per year

    ResponsibilitiesProvide high-quality travel services for marine and corporate clients, ensuring efficient and accurate travel arrangements.Manage the full travel process, including flight bookings, hotel accommodations, visa coordination, and ground transportation.Supervise daily operations of the travel team, ensuring timely and accurate crew travel...

  • Marine Crew Travel Ticketing Specialist

    2 weeks ago

    Pasay, Philippines Rayomar Group of Companies Full time

    A leading travel management company in the Philippines is seeking a Marine Crew Ticketing Specialist to manage travel arrangements for seafarers. The role involves issuing tickets and providing top-notch customer service while ensuring compliance with airline guidelines. Candidates should possess a degree in a related field and experience with GDS platforms....

  • Marine Crew Reservation Associate

    3 days ago

    Pasay, Philippines Rayomar Group of Companies Full time

    Swire Travel Philippines, Inc. is one of the most established travel management companies in the Philippines. Having expanded from corporate travel to marine and leisure markets, Swire continues to deliver reliable and efficient travel solutions to thousands of travelers worldwide. Job Description The Marine Crew Ticketing Specialist is responsible for...

  • Rockworks and QW foreman | ASAP Hiring| Pasay Area

    2 weeks ago

    Pasay, Philippines De Castro Consulting Full time

    Key Responsibilities Supervise, coordinate and direct the field crew in rockworks and aggregate handling (rock placement, revetments, armour‑stone). Interpret engineering drawings, specifications and scope of works; allocate manpower, equipment (cranes, barges, excavators, rock hoppers) and materials to meet production targets. Inspect incoming...

  • Admin Assistant/Receptionist

    2 weeks ago

    Pasay, National Capital Region, Philippines Navilands Marine Inc. Full time ₱180,000 - ₱250,000 per year

    KEY RESPONSIBILITIES:ADMIN ASSISTANTAssist in directing all scheduling of day-to-day services of company driver.Coordinates with our travel agency in arranging flights and hotel reservations for principals, guests and or employees in coordination with HR/Admin.Assist in managing all office renovation.Assist in maintaining and updating all contracts and...

  • Sr Supv, Air Ticketing Tariff Resolutions

    1 week ago

    Pasay, National Capital Region, Philippines Royal Caribbean Group Full time ₱900,000 - ₱1,200,000 per year

    Position SummaryThe Ticketing & Tariff Resolutions Sr Supervisor is responsible for analyzing, identifying, and actioning all tickets with potential financial recovery for our global offices. The candidate will be responsible for identifying process gaps that cause service failures and financial loss for immediate correction. The Ticketing & Tariff...

  • Sr Supv, Air Ticketing Tariff Resolutions

    1 week ago

    Pasay P, Philippines Royal Caribbean group Full time ₱1,200,000 - ₱2,400,000 per year

    Position Summary:The Ticketing & Tariff Resolutions Sr Supervisor is responsible for analyzing identifying and actioning all tickets with potential financial recovery for our global offices The candidate will be responsible for identifying process gaps that cause service failures and financial loss for immediate correction The Ticketing & Tariff Resolutions...

  • Area Sales Supervisor

    4 weeks ago

    Pasay, Philippines Arvin International Marketing Full time

    Responsibilities: Supervise and lead a team of Business Development Officers in the assigned area Set sales targets and ensure these are met or exceeded Implement and monitor sales strategies aligned with company objectives Develop and maintain strong relationships with key clients, distributors, and retail partners Conduct regular field visits to monitor...

  • Cruise Consultant, Trade Sales

    2 weeks ago

    Pasay, Philippines Royal Caribbean Group Full time

    Cruise Consultant, Trade Sales Royal Caribbean Group This position is part of the Sales organization, where the Trade Sales Agent is the first point of contact for Travel Agent/Partner calling into our contact center. The role handles inbound and outbound calls, emails, and tickets up until the time the guest sails. The Agent is responsible for selling and...