Outbound Sales Specialist
2 hours ago
Role Overview
The Outbound Sales Agent is responsible for engaging HVAC leads, qualifying prospects, booking appointments, and using Go High Level (GHL) to run call, SMS, and pipeline follow-up sequences. This role is critical for revenue generation and customer acquisition.
Responsibilities
• Make outbound calls daily
• Use Go High Level workflows, pipelines, call logs, tasks
• Send SMS follow-ups and voicemail drops
• Convert leads into booked HVAC estimates and tune-ups
• Execute 12-touch cadence for every new lead
• Respond to inbound replies instantly
• Update CRM stages accurately
• Run revive campaigns on old and cold leads
• Work with AI assistant for improved messaging
Required Skills
• Strong Go High Level experience
• Outbound sales + appointment setting background
• HVAC knowledge (trainable)
• Excellent communication and objection handling
• Persistence and follow-up discipline
• Pipeline and KPI literacy
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