
Chiropractic Clinic Front Desk Officer
4 days ago
Job Summary:
The Clinic Front Desk Officer serves as the first point of contact for patients, ensuring a welcoming and professional atmosphere. This role is responsible for handling administrative tasks, managing appointments, and assisting with daily operations to ensure smooth workflow in the chiropractic clinic.
Key Responsibilities:
- Greet and assist patients with a friendly and professional demeanor
- Manage appointment scheduling, confirmations, and follow-ups
- Maintain patient records and ensure data accuracy in the clinic's system
- Handle phone calls, inquiries, and emails related to clinic services
- Process payments, issue receipts, and manage billing inquiries
- Coordinate with chiropractic professionals for patient flow efficiency
- Ensure clinic cleanliness and proper organization of reception area
- Monitor and replenish clinic supplies, ensuring availability for operations
- Assist in basic administrative tasks, including staff timekeeping , filing of various clinic documents
- Address patient concerns and provide information about treatments
Qualifications & Skills:
- Graduate of any Medical Course preferably BS Nursing or BS Physical Therapy , underboard is accepted
- Prior experience in reception, customer service, or healthcare administration is a plus
- Strong communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Proficiency in Microsoft Office and clinic management software
- Professional appearance and a customer-focused attitude
Work Schedule:
5-day work week with 2 rest days (Sunday and 1 weekday)
8am-5pm
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