Customer Support Specialist

1 day ago

Guiguinto, Central Luzon, Philippines 143b5a91-9544-4fad-b4dc-828be0105a61 Full time ₱150,000 - ₱250,000 per year
  • handles calls, chats and emails
  • identify and assess customers' needs to achieve satisfaction
  • build sustainable relationships and trust with customer accounts through open and interactive communication
  • provide accurate, valid and complete information by using the right methods and tools
  • meet sales targets and call handling quotas
  • handle customer complaints, provide appropriate solutions and alternatives within time limits; follow up to ensure resolutions
  • keep records of customer interactions, process customer accounts and file documents
  • follow communication procedures, guidelines and policies
  • take the extra mile to engage customers
  • willing to work on a graveyard shift
  • proven customer support experience gained in an international account
  • track record of over-achieving quota
  • strong phone contact handling skills and active listening
  • familiarity with CRM and practices
  • customer orientation and the ability to adapt/respond to different types of characters
  • excellent communication and presentation skills
  • ability to multi-task, prioritize and manage time effectively
  • strong command of the English language
  • at least SHS graduate
  • 6 months project-based employment

  • IT Specialist

    1 day ago

    Guiguinto, Central Luzon, Philippines MPT MOBILITY Full time ₱900,000 - ₱1,200,000 per year

    ABOUT THE JOBWe are looking for a proactive and technically skilled IT Specialist to manage and support all technology-related requirements of the company. This role is critical in ensuring the smooth operation of hardware, software, network infrastructure, and data systems across all departments. The ideal candidate will be hands-on, solutions-oriented, and...

  • Business Development Specialist

    7 days ago

    Guiguinto, Central Luzon, Philippines MPT MOBILITY Full time

    The Business Development Specialist is responsible for identifying new business opportunities, building relationships with potential clients and partners, and driving revenue growth. The role involves lead generation, market research, client engagement and coordination with internal teams to develop and close business deals that align with company's...

  • Bancassurance Financial Executive

    3 days ago

    Guiguinto, Central Luzon, Philippines AXA Philippines (Bankassure Dept.) Full time ₱30,000 - ₱60,000 per year

    Join the Top Global Insurance BrandAXA's FINANCIAL SALES EXECUTIVES are confident, optimistic, reliable, and driven individuals who enjoy a career with a noble purpose. They are full time sales employees based in METROBANK branches to offer solutions that address the financial needs of the banks' customers. Equipped with technology-based tolls in...

  • Heavy Equipment Mechanic

    2 weeks ago

    Guiguinto, Central Luzon, Philippines Anchors Geotechnical Consulting Service Full time ₱400,000 - ₱1,200,000 per year

    Job description:The Heavy Equipment Mechanic (Hydraulic & Computer Systems Specialist) is responsible for maintaining, diagnosing, and repairing construction equipment to ensure safe and reliable operation at all project sites. The role focuses on hydraulic systems and onboard computer/electronic control units (ECUs), ensuring that all machines—from...

  • Sales Manager

    3 days ago

    Guiguinto, Central Luzon, Philippines Siegwerk Philippines Inc. Full time ₱600,000 - ₱1,200,000 per year

    Siegwerk is one of the world's leading suppliers of Printing Inks and sustainable packaging solutions. Right now, we are looking for Sales Manager, to join us in Bulacan.This is an outstanding opportunity to make your mark with a genuine global leader in its field. We can offer you significant flexibility and support in a company focused on making a positive...

  • Team Leader

    1 day ago

    Guiguinto, Central Luzon, Philippines Prime Technology Specialists Inc. Full time ₱300,000 - ₱600,000 per year

    What you'll be doingManage and lead a team of customer service representatives, providing day-to-day guidance and support.Set and monitor key performance indicators, and implement strategies to drive continuous improvement.Foster a positive, collaborative team environment and champion the company's values and culture.Provide coaching and mentoring to team...

  • Service Engineer

    7 days ago

    Guiguinto, Central Luzon, Philippines Hi-Technology Machineries and Solutions Full time ₱30,000 - ₱60,000 per year

    Installation & Commissioning – Set up, configure, and commission new equipment at customer locations.Maintenance & Repair – Perform regular preventive maintenance, diagnose issues, and carry out necessary repairs.Troubleshooting – Identify and resolve technical problems through diagnostic tests and hands-on repair work.Customer Support – Provide...

  • Sales Engineer

    2 weeks ago

    Guiguinto, Central Luzon, Philippines Hi-Technology Machineries and Solutions Full time ₱1,500,000 - ₱3,000,000 per year

    Technical Presentations & DemonstrationsPrepare and deliver engaging presentations to showcase products and services to potential clients.Customer Needs AssessmentWork closely with customers and the sales team to identify technical requirements and propose suitable solutions.Custom Solutions DevelopmentModify or customize products and systems to meet...

  • Technical Manager

    7 days ago

    Guiguinto, Central Luzon, Philippines Fortem Cement Corporation Full time ₱900,000 - ₱1,200,000 per year

    Job SummaryThis role is crucial in driving product performance, ensuring quality, and providing expert solutions to both internal teams and clients. The Technical Manager will manage laboratory activities, support product innovation, and serve as the technical authority for admixture applications.If you have deep expertise inadmixtures, chemical...

  • Application Technology

    3 days ago

    Guiguinto, Central Luzon, Philippines Siegwerk Philippines Inc. Full time ₱600,000 - ₱800,000 per year

    Role PurposeThe primary role of Application Technology is to conduct analysis, testing, and quality control within a technical laboratory, leading research and formulation development (recipes) under the guidance of senior staff to support product innovation and quality. Extending the responsibilities of Technology Development Analytic, this role also...