CLAIMS MANAGER

4 days ago

Makati City, National Capital Region, Philippines Kaiser International Healthgroup Inc. Full time ₱1,200,000 - ₱2,400,000 per year

About the role

We are seeking an experienced Claims Manager (Non-Life) to join our dynamic team at Manila Bankers Assurance in Makati City, Metro Manila. As the Claims Manager (Non-Life), you will play a crucial role in overseeing the efficient and accurate processing of claims for our non-life insurance business, contributing to the overall success and growth of the company.

What you'll be doing

  1. Manage the end-to-end claims process, ensuring timely and accurate resolution of claims
  2. Develop and implement effective claims handling procedures and strategies to optimise efficiency and customer satisfaction
  3. Analyse claims data and trends to identify areas for improvement and recommend process enhancements
  4. Liaise with various stakeholders, including policyholders, brokers, and third-party service providers, to facilitate seamless claims management
  5. Oversee the work of the claims team, providing guidance, training, and performance feedback to ensure high-quality service delivery
  6. Collaborate with the underwriting, actuarial, and legal teams to identify and mitigate potential risks and exposures
  7. Ensure compliance with all relevant insurance regulations and internal policies
  8. Contribute to the development and implementation of the company's claims management strategy

What we're looking for

  1. Minimum of 5 years of progressive experience in claims management within the non-life insurance industry
  2. Thorough understanding of insurance products, claims handling processes, and industry regulations
  3. Excellent problem-solving, analytical, and decision-making skills
  4. Strong interpersonal and communication skills, with the ability to effectively liaise with internal and external stakeholders
  5. Demonstrated leadership skills and the ability to manage and develop a team
  6. Proficiency in data analysis and the use of claims management systems
  7. Bachelor's degree in Insurance, Business, or a related field
  8. Relevant professional certifications (e.g., ACII, CPCU) would be an advantage

If you are ready to take on this challenging and rewarding role, we encourage you to apply now.

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