Junior Account Manager

5 days ago

Makati City, National Capital Region, Philippines MetroMart Full time ₱800,000 - ₱1,200,000 per year

Metromart 
is the #1 online grocery platform in the Philippines. We are partnered with the largest supermarkets in the Philippines and over 300 specialty stores, including SM Supermarket, Robinsons Supermarket, Landmark, S&R, The Marketplace, Shopwise, All Day Supermarket, Pet Express, True Value, Handyman, Toy Kingdom and many more. Our service is present nationwide in 77 cities.

Responsibilities

  • Build and maintain strong relationships with assigned merchant accounts to ensure long-term success.
  • Support and grow merchants in managing their online stores, product listings, opening new branches and promotions.
  • Coordinate with internal teams (operations, marketing, finance, and tech) to ensure merchants' needs are met.
  • Monitor sales performance and provide merchants with insights and recommendations to increase growth.
  • Handle client concerns or escalations in a timely and professional manner.
  • Prepare regular reports on merchant performance and suggest actionable improvements.
  • Assist in onboarding new merchant and new branches

Qualification

  • Bachelor's degree in Business Administration, Marketing, Management, Communications, or related fields.
  • Open to fresh graduates or candidates with 1 to 2 years of relevant experience.
  • Strong communication and interpersonal skills.
  • Highly organized, detail-oriented, and proactive in problem-solving.
  • Ability to multitask and work in a fast-paced environment.
  • Proficiency in Microsoft Office / Google Workspace; knowledge of e-commerce platforms is a plus.

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