Service Desk Transformation Consultant

Position: Service Desk Transformation ConsultantLocation: Eastwood, Quezon CitySalary: 112K–140K (100K–130K base)Work Setup: HybridWork Shift: FlexibleRole Overview:The Service Desk Transformation Consultant will lead transformation initiatives for Service Desk operations, with a focus on automation, AI-driven solutions, and process optimization. The...

Position: Service Desk Transformation ConsultantLocation: Eastwood, Quezon CitySalary: 112K–140K (100K–130K base)Work Setup: Hybrid (subject to business requirements)Work Shift: Flexible to work in a 24/7 environmentTarget Start Date: ASAPQualifications:• Must possess at least a Bachelor's/College Degree, preferably in IT.• Experience in...

Career Opportunity: Service Desk Transformation Consultant, HybridQualifications:Bachelor's Degree in IT or a related fieldAt least 6 to 8 years of experience in IT Service DeskStrong background in service desk transformation and solutioningPrior experience in consulting and automation (required)Presales/solution experience (advantage)Experience with GenAI,...

Company DescriptionMyglit Intelligence is an advanced AI-powered platform that integrates Business Intelligence and Talent Solutions to support smarter, data-driven workforce decisions. Leveraging analytics, machine learning, and HR intelligence, Myglit Intelligence empowers organizations to effectively identify, recruit, and retain top talent. The platform...

We're Hiring: Service Desk Transformation ConsultantWork Where People MatterAt Tech Mahindra Philippines, we're more than just a BPO — we're a Certified Great Place to Work where your growth and well-being come first. With thriving hubs in Cebu and Manila, we're helping people like you build meaningful careers while making a real difference for customers...

Work Arrangement: Consultant Arrangement; Work Setup: Fully RemoteWork Schedule: Flexible work, including a 4-day work week (AEST time zone)Summary:Our client, a leading Microsoft consultancy and Managed Services Provider delivering outstanding cloud and infrastructure solutions to businesses and organisations across Australia, is seeking a Level 3 Microsoft...

Company DescriptionPaynamics Technologies Inc. is a BSP-licensed Electronic Money Issuer and Registered Operator of Payment Systems, recognized as a leader in the fintech industry. Offering end-to-end payment infrastructure, the company supports a wide range of clients, including SMEs, conglomerates, government agencies, and financial institutions. Paynamics...

Key ResponsibilitiesDevelop and manage training programs for assigned Lines of Business (LOB).Lead end-to-end New Hire Training and floor training based on TNI.Track and improve post-training effectiveness and performance.Coach and manage trainers; conduct audits and provide feedback.Manage knowledge assessments, SOPs, and training documentation.Support...

We're Hiring: Service Desk Coordinator – Philippines Join a Service desk Coordinator with a presence in 190+ countries, 6,000+ engineers, and 200+ enterprise clients. At Excis, we foster an open, friendly, and growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our...

The Service Desk Manager is responsible for leading and managing a 24*7 service desk team to ensure thedelivery of high-quality technical support to our organization and its customers. This role involves overseeingday-to-day operations, optimizing processes, and fostering a customer-centric culture within the service deskteam. The Service Desk Manager will...