Front Desk Associate
4 days ago
About the role
Join our dynamic team at Care Center' as a full-time Front Desk Associate This role is essential in providing a warm and welcoming experience for our patients. Based in Cubao, Quezon City, Metro Manila, you will be the first point of contact, ensuring excellent customer service and efficient administrative support.
What you'll be doing
- Greet and welcome patients, clients, and visitors to the clinic in a friendly and professional manner
- Manage incoming phone calls, directing enquiries to the appropriate departments or staff members
- Schedule and coordinate patient appointments, ensuring efficient management of the clinic's schedule
- Handle patient registration and admission processes, including collecting and updating patient information
- Maintain a neat and organised reception area, ensuring all necessary stationery and supplies are readily available
- Provide general administrative support to the clinic, such as filing, photocopying, and data entry
- Ensure strict confidentiality of all patient information and clinic operations
What we're looking for
- Minimum of 1 year of experience in a customer service or receptionist role, preferably within the healthcare industry
- Strong interpersonal and communication skills, with the ability to engage with patients, clients, and colleagues in a warm and professional manner
- Excellent organisational and time management skills, with the ability to multi-task and prioritise effectively
- Proficient in using common office software, such as Microsoft Office applications
- Attention to detail and a commitment to maintaining strict confidentiality of patient information
- Flexible and adaptable, with the ability to work well in a fast-paced, dynamic environment
What we offer
At Care Center Clinic', we are committed to providing our employees with a supportive and rewarding work environment. We offer competitive remuneration, opportunities for professional development, and a range of benefits to support your work-life balance. Additionally, we foster a collaborative and inclusive culture, where your contributions will be valued and your wellbeing is our priority.
About us
Care Center Clinic' is a leading healthcare provider dedicated to delivering exceptional patient care. With a strong focus on innovation and patient-centred approach, we strive to create a welcoming and efficient environment for both our patients and our employees. As part of our team, you will have the opportunity to make a meaningful impact and contribute to the growth and success of our clinic.
Apply now to join our team
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