IT Computer Technical Support

2 days ago

Makati City, National Capital Region, Philippines Systemantech, Inc Full time ₱276,000 per year

JOB DUTIES AND RESPONSIBILITIES:

  • Backs-up completely the existing files of the existing/source computer prior reformatting.
  • Installs operating systems (O/S), updates and drivers on the new/target computer.
  • Loads or restores the backed-up files from the existing/source computer to the new/target computer.
  • Installs the standard bank software, applications and images to the new/target computer.
  • Installs the non-standard bank software, applications and images present from the existing/source computer to the new/target computer.
  • Registers licenses of end-user computing resources, including but not limited to O/S, software and applications.
  • Installs the standard bank endpoint protection of end-user computing resources.
  • Configures security settings of computers consistent with the Bank's security requirements.
  • Ensures correctness of recipients' details and package labels before deployment.
  • Deploys end-user computing resources on a prescribed schedule.
  • Labels the end-user computing resources with Decal Codes.
  • Prepares all the required documents for deployment.
  • Re-setups, re-configures, re-formats and/or re-installs the bank's end-user computing resources, as necessary.
  • Installation and deployment of endpoint security solution
  • Preventive maintenance of computer hardware and software.

JOB QUALIFICATIONS:

  • 1 year prior experience in DSE or related field.
  • Graduate of a Bachelor's Degree in IT or any technical related courses.
  • Proficient in desktop hardware and software systems troubleshooting.
  • Onsite Support Experience
  • Knowledgeable on how to reimage/clone windows
  • Experience in installing antivirus (Trend Micro) deployment.
  • Experience in upgrading Windows 7 to 10/11.
  • Has knowledge of basic networking concepts
  • Knowledgeable in deployment of desktop and laptop (main and branches)
  • Assemble and dissemble Desktop
  • Experience in MS Office Application
  • Capable of following different procedures as per client requirements
  • Communicate fluently in English and Tagalog
  • Exceptional time-management and multitasking abilities
  • Has customer service and rapport building skills.
  • Strong problem-solving and interpersonal skills
  • Intermediate in analytical and organizational skills with strong attention to detail.
  • Has a customer-oriented personality
  • Has flexibility in fieldwork

Job Type: Full-time

Pay: Php23,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Promotion to permanent employee

Education:

  • Bachelor's (Required)

Experience:

  • Technical support: 1 year (Required)

Work Location: In person

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