customer support

4 days ago


Imus, Calabarzon, Philippines CallMax Solutions Full time ₱180,000 - ₱360,000 per year

Send your updated voice recording link and resume to .COM and Indicate "CSR Application" to the Email Subject

Voice Recording Instructions (1 Minute Only):

Go to , find a quiet spot, and record a 1-minute audio answering the following:

  • Your full name
  • Most recent job
  • Key skills or experience related to the position
  • How you will commute to Callmax Solutions (Imus)
  • Your work attitude

Save and send the recording link + your resume to

Qualifications:

1. Communication: Excellent verbal and written communication skills with strong problem solving abilities.

2. Detail-Oriented: Highly organized with a strong attention to detail.

3. Adaptability: Ability to work effectively in a fast-paced environment and adjust to changing

priorities.

4. Technical Skills: Proficient with CRM software and other customer service tools.

5. Teamwork: Ability to work independently and collaboratively as part of a team.

6. Attitude: Positive attitude and strong work ethic.

7. Education: High school diploma or equivalent required.

Job Roles:

  1. Customer Interaction: Respond to customer inquiries via phone, email, and chat promptly

    and professionally.
  2. Issue Resolution: Address and resolve customer complaints related to damages, order

    discrepancies, and other concerns effectively.
  3. Order Follow-Up: Provide updates on order status and follow up with customers on

    outstanding orders.
  4. Internal Communication: Collaborate with sales teams and other internal departments to

    resolve customer issues and ensure satisfaction.
  5. Record Keeping: Update customer records and track orders to facilitate accurate and

    timely issue resolution.
  6. Process Improvement: Identify recurring customer issues, suggest process improvements,

    and report findings to management.
  7. Team Collaboration: Work with other CSRs and teams to ensure seamless customer

    service and support.

Job Type: Full-time

Benefits:

  • Paid training

Work Location: In person



  • Imus, Calabarzon, Philippines Invisible Expert Marketplace Full time

    OverviewJoin to apply for the Customer Support Agent role at Invisible Expert MarketplaceBe part of a dynamic team supporting the latest AI-driven technology in the financial services industry, helping clients manage and optimize their retirement plans.Job OverviewWe are looking for a customer-oriented support agent fluent in English. This role requires...


  • Imus, Calabarzon, Philippines Traackr, Inc. Full time

    Traackr is a global SaaS technology company providing a data-driven influencer marketing platform that marketers use to optimize investments, streamline campaigns, and scale programs. Our customers range from some of the world's largest companies in the beauty and personal care space to digitally native indie brands, which have all made influencer management...


  • Imus, Calabarzon, Philippines Amz Expert Full time

    We are looking for a Customer Service Representative to work with one of our clients As a Customer Support Representative, you will play a crucial role in ensuring customer satisfaction on both the client's Amazon Seller Central account and the client's website. You will be responsible for addressing customer inquiries, resolving issues, and providing...


  • Imus, Calabarzon, Philippines TaskUs Full time ₱250,000 - ₱450,000 per year

    Job DescriptionSo what does a Teammate really do?Think of yourself as the backbone of the company. Not just anyone can take on this role We make sure we get the best of the best. After all, we are a #RidiculouslyGood company with top-notch employees.As a Teammate, your primary focus is to provide exceptional customer experience to your clients. You'll ensure...


  • Imus, Calabarzon, Philippines Justworks Full time ₱1,500,000 - ₱2,000,000 per year

    Who We AreAt Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.We're helping businesses get off the ground by enabling them to focus on running...


  • Imus, Calabarzon, Philippines Optimized Customer Solutions Incorporated Full time ₱1,200,000 - ₱2,400,000 per year

    Job description Key Responsibilities:Manage and grow distributor key accounts in the assigned territory.Lead the execution of sales plans, trade programs, and merchandising standards.Coordinate with distributors to ensure proper implementation of company policies and trade initiatives.Track and analyze performance metrics to identify growth...


  • Imus, Calabarzon, Philippines TaskUs Full time ₱250,000 - ₱450,000 per year

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...


  • Imus, Calabarzon, Philippines RemoteVA Full time

    Job Title: Customer Service ManagerLocation: RemoteJob Type: Full-TimeWe are seeking an experienced and proactive Customer Service Manager to lead and optimize our eCommerce subscription business's customer support operations. This role requires strong leadership skills, extensive experience in customer service management, and a strategic mindset to enhance...


  • Imus, Calabarzon, Philippines Sinch AB Full time

    OverviewAbout SinchSinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.Whether you need to verify users or craft omnichannel...


  • Imus, Calabarzon, Philippines Seika Autoparts & Accessories Full time ₱150,000 - ₱250,000 per year

    Answer incoming calls, emails, chats, and social media inquiries from customers.Provide accurate information regarding products, services, policies, and procedures.Handle and resolve customer complaints in a professional and timely manner.Process orders, applications, requests, and returns.Maintain customer accounts by updating information and tracking...