Accounts Receivable Analyst I

Accounts Receivable Analyst I, Operations Customer to Cash
An Accounts Receivable Analyst keeps track of the ability of an organization to convert outstanding invoices to cash. This entails carrying out various tasks and investigating of errors made on billings or other collection processes.

About the Role
In this opportunity as an Accounts Receivable Analyst I, you will:

• Perform all necessary audit to check and reconcile all Accounts Receivable records to ensure due diligence was performed by the Collections team prior late-stage activities (write-off, etc.).
• Work collaboratively with Collections teams and other internal groups to ensure alignment on customer updates.
• Prepare all reports related to suspension, termination and/or Third-Party Collection processes.
• Manually review Suspend and Write-off Reports.
• Send reviewed reports to RPA as per agreed frequency.
• Suggest & implement improvements to current practice.
• Understand and follow established Accounts Receivable ways-of-working.
• Apply company policies and procedures to resolve issues.

About You

You're a fit for the Accounts Receivable Analyst I if your background includes:

• Candidate must possess at least a Bachelor's/College Degree, any field.
• At least 1 year of working experience in the related field is required for this position.
• Preferably 1-4 Years Experienced Employees specializing in Finance – Collections/Accounts Receivable, General/Cost Accounting, or equivalent.
• Work experience in a BPO industry is an advantage (Order to Cash, Customer Service and similar).
• Very good communication skills with excellent customer service or stakeholder relationship.
• Willing to work on night shifts; or based on business needs.
• Applicants must be willing to work in Taguig City; hybrid set-up.

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What's in it For You?

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

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• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

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