Food Server

2 days ago

Ermita Metro Manila, Philippines Mary Grace Cafe Full time ₱200,000 - ₱250,000 per year

Our Food Servers are dedicated to creating a memorable dining experience for guests through exceptional service, attention to detail, and effective teamwork. They greet guests, take and serve orders, and ensure a clean and welcoming dining environment. They demonstrate strong customer focus, communication, and problem-solving skills. Ultimately, they represent the Mary Grace brand and contribute to its reputation by maintaining high standards of quality, sanitation, and consistency in mind.

If you love making people feel at home while getting their fill, now is the best time to apply

Job Responsibilities:

  • Provides customer service and satisfaction; able to follow Mary Grace Foods, Inc's service standards, building emotional connection and customer delight with every interaction.
  • Understands and empathizes with customers' needs and concerns, ensuring they feel valued, and their requests are taken seriously.
  • Quickly responds to any issues or complaints from guests with a focus on maintaining guest satisfaction and minimizing disruption to their dining experience.
  • Enters orders into the POS system according to standards.
  • Ensures that the food is presented attractively and meets Mary Grace Foods, Inc.'s standards before serving to guests.
  • Ensures that food portions and presentations are consistent with the restaurant's menu specifications and quality standards.
  • Deals with customer feedback based on standards.
  • Issues bills, accepts payments, and provides change accordingly.
  • Conducts routine inspections of the dining area, including tables and chairs, to ensure cleanliness and proper setup.
  • Addresses any issues with table settings, such as damaged or dirty items, promptly to maintain a high-quality dining experience.
  • Assists in receiving and inspecting deliveries to ensure quality and accuracy.
  • Conducts beginning and ending inventory count.
  • Performs other tasks assigned by their immediate supervisor.

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