food server

2 days ago

Mall of Asia Metro Manila, Philippines TOTAL STAFFING SKILLS CORPORATION Full time ₱180,000 - ₱300,000 per year

greets customers, takes their food and drink orders, and serves them in a timely and friendly manner. Key responsibilities include making menu recommendations, accurately entering orders into a system, and communicating with kitchen staff about special requests or allergies. Servers are also responsible for presenting bills, processing payments, and maintaining cleanliness in the dining area.

Responsibilities

  • Customer service: Greet guests, provide menus, and offer a positive and welcoming experience.
  • Order taking: Accurately take food and beverage orders and input them into the point-of-sale system.
  • Menu knowledge: Answer questions about menu items, specials, and ingredients, and make recommendations.
  • Serving: Deliver food and drinks to tables and assist with any special requests.
  • Communication: Coordinate with kitchen and bar staff to ensure timely service and communicate special dietary needs.
  • Payment processing: Present bills to customers and process payments (cash, credit, debit).
  • Table maintenance: Clear tables between courses, reset them for the next guests, and ensure the dining area is clean and tidy.
  • Problem-solving: Professionally address customer complaints or issues, involving management when necessary.

Qualifications and skills

  • Strong customer service and communication skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Attention to detail.
  • Professional and upbeat attitude.
  • Knowledge of food, beverage, and safety regulations is often required.

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