Chat Support Associate
3 days ago
We're Hiring Chat Support Associates
Join our elite team and work with Creators Inc., a top-performing, US-based agency managing online content creators. Our chat team plays a key role in engaging with fans, building relationships, and supporting growth. We're looking for motivated individuals with strong communication skills to join our team.
Responsibilities:
- Manage chat conversations on behalf of creators
- Respond with empathy, professionalism, and authenticity
- Support engagement and retention through meaningful interaction
- Follow chat guidelines and adapt tone per creator
- Participate in training and feedback sessions to improve performance
Qualifications:
- Based in the Philippines or Mexico
- Fluent in written and spoken English
- Typing speed of 50+ WPM
- Strong reading comprehension and ability to adapt tone
- Fast learner, coachable, and detail-oriented
- Reliable high-speed internet (with backup)
- Bank account for biweekly direct deposit
- Availability to work 6 days a week, including weekends (choose from the following shifts):
• 12am–6am
• 6am–12pm
• 12pm–6pm
• 6pm–12am
What We Offer:
- Starting rate: $4/hour (USD), with potential for monthly commission
- Ongoing Training
- Performance bonuses based on quality and results
- Long-term, remote work opportunity
- Biweekly pay via direct deposit
- Career growth paths: Team Lead, QA, and more
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