Customer Service Representative

2 days ago

Pinagbuhatan Metro Manila, Philippines Hiessence Consumer Goods Trading Full time ₱150,000 - ₱250,000 per year

About the role

We are seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team at Hiessence Consumer Goods Trading. As a Customer Service Representative, you will be the vital link between our company and our valued customers, providing high-quality support and fostering lasting relationships. This is a full-time position based in our Pinagbuhatan, Pasig City office.

What you'll be doing

  1. Responding to customer inquiries and concerns via phone, email, and chat in a professional and efficient manner
  2. Resolving customer issues and complaints, working to find mutually satisfactory solutions
  3. Identifying and escalating complex or sensitive issues to the appropriate team members
  4. Providing customers with information about our products, services, and policies
  5. Actively listening to customer needs and providing personalized recommendations
  6. Collaborating with cross-functional teams to ensure a seamless customer experience

What we're looking for

  1. At least 1 year of experience in a customer service or call centre role, preferably in the consumer goods industry
  2. Excellent communication and interpersonal skills, with the ability to interact with customers from diverse backgrounds
  3. Strong problem-solving and critical thinking skills, with the ability to think on your feet
  4. A keen eye for detail and the ability to multitask effectively
  5. A genuine passion for providing exceptional customer service and a desire to exceed customer expectations

What we offer

At Hiessence Consumer Goods Trading, we value our employees and strive to create a supportive and rewarding work environment. Some of the key benefits we offer include:

  1. Competitive salary and performance-based bonuses
  2. Opportunities for professional development and career advancement
  3. Flexible work arrangements and a collaborative team culture
  4. Employee discounts on our high-quality consumer goods

About us

Hiessence Consumer Goods Trading is a leading provider of premium consumer goods in the Philippines. With a strong focus on innovation, quality, and customer satisfaction, we have established a reputation for excellence in our industry. Our mission is to enrich the lives of our customers by offering products that are both practical and stylish. We are a dynamic and fast-paced organisation, and we are committed to fostering a positive and inclusive work environment for all our employees.

If you are passionate about providing exceptional customer service and are excited to join a company that values its employees, we encourage you to apply for this role. Click the "Apply now" button below to submit your application.

  • Customer Service

    2 days ago

    Pinagbuhatan, Metro Manila, Philippines Hiessence Consumer Goods Trading Full time ₱900,000 - ₱1,200,000 per year

    About the role As a Customer Account Specialist at Hiessence, you will be responsible for providing exceptional customer service and support to our valued clients. In this fast-paced, full-time position, you will be the primary point of contact for customers, ensuring their inquiries and concerns are addressed efficiently and effectively. The role is based...

  • Customer Service Representative

    3 days ago

    Ortigas, Metro Manila, Philippines Winsolutions Corp. Full time ₱20,000 - ₱40,000 per year

    Job Title: Customer Service Representative (Email, Chat & Limited Calls)Location: WFHEmployment Type: Full-TimeWorking Hours: Monday–Friday, 8:00 AM–5:00 PM UK TimeAbout UsWe are a fast-growing UK-based eCommerce company selling across our own website, eBay, and Amazon. We pride ourselves on delivering outstanding customer experiences through prompt,...

  • Customer Service Representative

    2 days ago

    Ortigas, Metro Manila, Philippines StaffSmart Outsourcing Full time ₱250,000 - ₱500,000 per year

    About the roleStaffSmart Outsourcing is seeking a dedicated and customer-focused Customer Service Representative to join our team in Bridgetowne, Pasig. As a full-time Customer Service Representative (Travel Account) - Airlines, you will be responsible for delivering exceptional service to our clients in the travel industry.What you'll be doingHandling...

  • Customer Service Associate

    7 days ago

    Pinagbuhatan, Metro Manila, Philippines Supcart Ph Full time ₱250,000 - ₱500,000 per year

    What you'll be doingHandle incoming customer inquiries via phone, email, and chat with professionalism and efficiency.Provide accurate and detailed information regarding the services, product features, pricing, and maintenance.Address and resolve customer concerns, ensuring satisfaction and fostering long-term client relationships.Process service requests,...

  • Customer Service Representative

    1 week ago

    Libis, Metro Manila, Philippines Talent Outsourcing Channel Solutions Full time ₱150,000 - ₱250,000 per year

    About the role Join the Talent Outsourcing Channel Solutions' team as a Consumer Electronics Customer Service Representative, working from the comfort of your own home. This full-time role will see you providing high-quality customer service and technical support to clients based in the Libis Quezon City Metro Manila area. You will be an integral part of...

  • Customer Service Representative

    3 days ago

    Ortigas, Metro Manila, Philippines 上海奥深商务咨询有限公司 Full time ₱250,000 - ₱500,000 per year

    We're Hiring Join Us as a Customer Service Representative (CSR)On-site | Ortigas Center, PasigAre you passionate about helping people and solving problems? Do you thrive in a fast-paced environment where no two days are the same? We're looking for enthusiastic Customer Service Representatives to be the voice of our brand and deliver exceptional support...

  • Customer Service Representative

    1 week ago

    Ortigas, Metro Manila, Philippines Asia Teleservices, Inc. Full time ₱40,000 - ₱60,000 per year

    We are seeking a dedicated and professional Customer Service Representative (CSR) who can speak any of the following: Tamil, Punjabi, Hindi, Telugu, Urdu to join our team. The CSR will handle customer inquiries, resolve issues, and deliver exceptional service through inbound and outbound calls and emails. The ideal candidate will represent the company...

  • Customer Service Representative: Inbound And

    2 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Customer Service Representative – Ayala North Exchange, Makati Location: Makati (onsite) Ayala North Exchange. Salary up to ₱20,000/month with training and benefits. Quick & 100% virtual hiring available from home for some roles. Immediate start; on-site requirement may apply for others. What’s in it for you? Full training and guidance for a smooth...

  • Customer Services Representative

    2 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Job Description We are seeking a Customer Services Representative to join our dynamic team. In this full-time role, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met efficiently and effectively. Responsibilities: Respond to customer inquiries and resolve issues in a timely and...

  • Customer Service Representative

    2 days ago

    Eastwood, Metro Manila, Philippines AADI GLOBAL Full time ₱150,000 - ₱250,000 per year

    About the Role:We are seeking passionate and dedicated individuals to serve as Customer Service Representatives providing international voice support for a Charity Service Program. As a key member of our customer service team, you will be responsible for providing exceptional service to our global customers via phone calls, addressing inquiries, resolving...