Scheduler

5 days ago

Quezon City, National Capital Region, Philippines Afni, Inc. Full time ₱900,000 - ₱1,200,000 per year

Essential Functions and Responsibilities:

  1. Analyze and match staffing levels including schedules according to client requirements. Report daily staffing to the client. Plots required trainings based on staffing lines.
  2. Run and distribute various reports regarding billables, availability, absenteeism, schedule adherence, headcount, intervals, and segments.
  3. Performs intraday monitoring as needed.
  4. Proactive communication of CCS metrics and recommendations for action to Operations Management.
  5. Balance billables to ensure the client is billed appropriately. This entails comparing Kronos time and TCS time for each Consultant, analyzing the differences, and making corrections as needed.
  6. Ability to support other sites when necessary.
  7. Enter new hires data into TCS.
  8. Process shift bids.
  9. Educate new hires on scheduling and RTO procedures.
Qualifications
  • Should be currently employed as Resource Management Analyst -- RTA.
  • Previous workforce scheduler/coordinator experience is an advantage.
  • Knowledge of Resource Management software is required.
  • Proven experience using Microsoft Office products is necessary.
  • Ability to handle multiple tasks and work with shifting priorities is required.
  • Strong organizational, interpersonal, analytical, problem-solving, communication (oral and written) skills are required.

  • Scheduler

    7 days ago

    Quezon City, National Capital Region, Philippines Afni, Inc. Full time ₱400,000 - ₱600,000 per year

    DescriptionEssential Functions and Responsibilities:Analyze and match staffing levels including schedules according to client requirements. Report daily staffing to the client. Plots required trainings based on staffing lines.Run and distribute various reports regarding billables, availability, absenteeism, schedule adherence, headcount, intervals, and...

  • Scheduler

    5 days ago

    Quezon City, National Capital Region, Philippines Afni, Inc. Full time ₱900,000 - ₱1,200,000 per year

    DescriptionEssential Functions and Responsibilities:Analyze and match staffing levels including schedules according to client requirements. Report daily staffing to the client. Plots required trainings based on staffing lines.Run and distribute various reports regarding billables, availability, absenteeism, schedule adherence, headcount, intervals, and...

  • Workforce Scheduler

    2 days ago

    Quezon City, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱600,000 - ₱1,200,000 per year

    About the job Workforce Scheduler (Quezon City) | OnsiteWork Setup: Onsite - 1 needed each for Bridgetowne and North EDSAShift: Graveyard ScheduleRequirements:At least 1 year experience as WFM Scheduler in a BPO/Call Center SetupAll candidates must be amenable to start ASAP. RESPONSIBILITIES:Service PlanningThe scheduling and service planning specialist is...

  • Scheduling Associate

    2 days ago

    Quezon City, National Capital Region, Philippines Hirestaff Full time $30,000 - $60,000 per year

    About Us:is a leading global talent acquisition and staffing solutions provider, specializing in connecting businesses with top-tier professionals across various industries. We pride ourselves on our deep industry expertise, cutting-edge technology, and personalized approach to recruitment. At , we're committed to building long-lasting relationships with...

  • Planner / Scheduler

    7 days ago

    Quezon City, National Capital Region, Philippines R-II Builders Inc. Full time ₱900,000 - ₱1,200,000 per year

    About the role R-II Builders Inc. is seeking an experienced Planner/Scheduler to join our dynamic Construction team. As a Planner/Scheduler, you will play a crucial role in ensuring the timely and efficient delivery of our construction projects in Quezon City, Metro Manila. This full-time position will involve developing and managing comprehensive project...

  • Call Center Workforce Scheduler

    2 days ago

    Quezon City, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱500,000 - ₱1,200,000 per year

    About the job Workforce Scheduler (Quezon City) | OnsiteWork Setup: OnsiteShift: Graveyard ScheduleRequirements:At least 1 year experience as WFM Scheduler in a BPO/Call Center SetupAll candidates must be amenable to start ASAP.RESPONSIBILITIES:Service PlanningThe scheduling and service planning specialist is expected to create short-term to long-range...

  • URGENT Workforce Scheduling Analyst

    2 weeks ago

    Quezon City, National Capital Region, Philippines Teleperformance Full time ₱1,200,000 - ₱2,400,000 per year

    About the roleWe have an exciting opportunity for a Workforce Analyst - Scheduling Focus to join our dynamic team at Teleperformance in Quezon City, Metro Manila. As a full-time Workforce Scheduling Analyst, you will play a crucial role in ensuring the efficient scheduling and staffing of our call center operations to deliver exceptional customer...

  • Workforce Scheduler

    2 days ago

    Makati City, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱3,372,000 - ₱8,028,000 per year

    About the job Workforce Scheduler (Makati) | OnsiteWork Setup: OnsiteShift: Graveyard ScheduleRequirements:At least 1 year experience as WFM Scheduler in a BPO/Call Center SetupAll candidates must be amenable to starting ASAP.The workforce scheduler is expected to understand and may forecast contact center transaction volumes, trends, and average handle...

  • Scheduling Specialist

    5 days ago

    Makati City, National Capital Region, Philippines Planate Management Group Full time ₱1,200,000 - ₱2,400,000 per year

    Planate Management Group South East Asia Corp (PMGSEAC) is a multi-disciplinary team of highly skilled and experienced professionals dedicated to providing comprehensive support to our clients. Our mission is to deliver the highest quality and most cost-efficient business support services, contributing to the success of our clients and their organizations...

  • Schedule Specialist

    7 days ago

    Makati City, National Capital Region, Philippines Agile Tech Ops Inc. Full time ₱900,000 - ₱1,200,000 per year

    Position: Scheduler (HVAC Support)Type: Full-Time | Hybrid/RemoteLocation: Makati, PhilippinesOverview:We're looking for a highly organized Scheduler to support HVAC service operations. This role involves managing schedules, coordinating with clients and technicians, and ensuring smooth service delivery.Responsibilities:Schedule and manage HVAC service...