Scheduler

2 days ago

Quezon City, National Capital Region, Philippines Afni, Inc. Full time ₱900,000 - ₱1,200,000 per year

Essential Functions and Responsibilities:

  1. Analyze and match staffing levels including schedules according to client requirements. Report daily staffing to the client. Plots required trainings based on staffing lines.
  2. Run and distribute various reports regarding billables, availability, absenteeism, schedule adherence, headcount, intervals, and segments.
  3. Performs intraday monitoring as needed.
  4. Proactive communication of CCS metrics and recommendations for action to Operations Management.
  5. Balance billables to ensure the client is billed appropriately. This entails comparing Kronos time and TCS time for each Consultant, analyzing the differences, and making corrections as needed.
  6. Ability to support other sites when necessary.
  7. Enter new hires data into TCS.
  8. Process shift bids.
  9. Educate new hires on scheduling and RTO procedures.
Qualifications
  • Should be currently employed as Resource Management Analyst -- RTA.
  • Previous workforce scheduler/coordinator experience is an advantage.
  • Knowledge of Resource Management software is required.
  • Proven experience using Microsoft Office products is necessary.
  • Ability to handle multiple tasks and work with shifting priorities is required.
  • Strong organizational, interpersonal, analytical, problem-solving, communication (oral and written) skills are required.

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