Administrative Support Specialist

Date Opened

09/17/2025

Job Type

Full time

Industry

Other/Not Classified

Remote Job

This is a remote position.

Are you detail-oriented, proactive, and tech-savvy? Do you enjoy keeping operations smooth, ensuring compliance, and supporting both admin and light marketing tasks? Looking for a remote role where your organizational skills make a real impact? At ClearDesk, you'll enjoy the stability of long-term placement, the flexibility of working from home, and the opportunity to support U.S.-based healthcare teams by managing caregiver documentation, assisting with hiring workflows, and contributing to team efficiency and communication.

Our Story Starts with People Like You

The two founders, best friends, were running businesses that needed great talent fast. So, they started building remote teams across countries like the Philippines, Colombia, and India. Not only did it work, it thrived. They realized that talent isn't limited by geography. With today's technology and high-speed internet, we're able to build high-performing global teams that support businesses across the U.S. So ClearDesk was born.

Today, ClearDesk helps U.S. businesses grow by building world-class remote teams. We don't just connect talent; we manage the entire experience, from recruiting to retention. And while we help clients thrive, we also stay deeply committed to helping our remote team members build real, lasting careers that support their lives and their families.

That's where you come in.

The Role: Administrative Support Specialist

Imagine being the key player behind the scenes, making sure everything runs smoothly on the administrative side of healthcare support. From managing caregiver certifications and tracking important documents to coordinating schedules and entering applicant data, you're the one keeping things organized, accurate, and moving forward.

Need to follow up with caregivers about expiring licenses or certifications? You've got it covered with timely, clear communication. Assisting with hiring processes or generating reports? You're handling the details that keep the team compliant and informed. Behind every verification and every appointment, you're the team's trusted collaborator managing data, creating systems, and ensuring everything gets done.

You're the person who keeps the process running efficiently, thoughtfully, and without stress. And the best part? You get to do it all remotely, as an essential part of a high-performing U.S.-based healthcare team.

What Your Days Might Look Like:

• Lead and manage caregiver reference checks for all new hires after orientation

• Maintain caregiver certifications in WellSky, ensuring records are complete and up to date

• Run and oversee monthly caregiver expiration reports (driver's license, auto insurance, auto registration, PPD, annual training) and ensure caregivers submit updated documentation on time

• Monitor responses from caregivers regarding expiring documents and follow up as needed through WellSky and office communication channels

• Assist with tracking missed clock-ins/outs and early clock-outs, coordinating resolution with the scheduling team when required

• Support in generating bi-weekly financial and operational reports by entering WellSky data into existing spreadsheets for management review

• Coordinate and schedule client visits for Client Service Managers by contacting clients or their representatives to book appointments based on availability

• Enter approximately 20 new caregiver applicants daily from MyCNA job board searches into the ATS system, preparing candidate information for recruiter review

• Provide backup support with applicant interviews to avoid scheduling overlaps and manage no-shows

• Assist with monthly Documentation Verification Reports (DVP) to ensure compliance with state and company requirements

• Offer general phone support and perform additional administrative tasks as assigned

• Collaborate with corporate marketing on light social media initiatives, such as posting updates or coordinating campaigns when needed

Who We Think Will Thrive in This Role:

• You have experience in administrative, healthcare, or caregiver support roles.

• You're confident using CRMs and cloud tools like WellSky and Microsoft 365.

• You're organized and detail-oriented, great at tracking documents and deadlines.

• You communicate clearly and professionally across phone, email, and chat (e.g., RingCentral).

• You're tech-savvy and thrive in a remote, fast-paced environment.

• You're proactive, reliable, and able to juggle multiple priorities at once.

• You understand compliance basics and can assist with reporting and verification.

• You're a team player, willing to jump into light marketing or social media tasks when needed.

• You are willing to work in a US time zone schedule.

• You can secure the required technical setup, including:

• At least a 720p HD webcam

• A noise-canceling headset

• A primary internet connection of at least 25 Mbps

• A backup laptop, backup internet device, and backup power source

• A main computer with at least Intel Core i5 (or equivalent) and 8 GB RAM

• A backup computer with at least Intel Core i3 and 4 GB RAM

Why ClearDesk?

Because we believe work should be meaningful, even from home.

At ClearDesk, you'll work with clients who respect your time and value your skills. You'll join a remote-first team that genuinely supports you, and you'll see the impact of your work in real, tangible ways that matter to the people you work with.

We don't just want you to do your job. We want you to grow with us, stay with us, and feel proud of the difference you're making.

Here's what you can expect from us:

• We pay you fairly and on time

• We provide prepaid HMO coverage for your peace of mind

• We help you grow with tools, training, and honest feedback

• We celebrate your wins

• And above all, we actually care

Ready to be part of something that matters?

Apply now and start your journey with ClearDesk.

Important Reminder: ClearDesk does not ask for any monetary payments or fees as part of our employment process. If you encounter any request for payment, please disregard it and report it to us immediately. For your security, please ensure that all communications are conducted through emails originating from or ).

Disclaimer: Candidates who apply for this position may be re-profiled to similar roles depending on their qualifications, experience, and current market demand.