CSR for US HR account

2 weeks ago

Pasay, National Capital Region, Philippines Conduent Full time ₱22,000 - ₱26,000 per year

Position Title: HR Solutions Services Associate (Agent)

Account: HR/ Human Capital Solutions

LOBs: blended voice & non-voice

Salary offer: 22k-26k Php package + 15% night differential pay + 20% performance-based incentives

Other benefits: 13th month, statutory benefits, HMO, group life insurance, leave credits

Work location: One E-com MOA Complex, Pasay (ONSITE)

Work schedule: shifting

Job Description:

  • Handle HR inquiries via phone, email, or chat.
  • Assist with HR forms, systems, and processes.
  • Resolve payroll or record-related concerns.
  • Provide guidance on benefits and HR policies.
  • Ensure accuracy, compliance, and excellent employee support.

Qualifications:

  • must have work experience in the BPO as a Customer Service for at least 1-2 years. Experience on handling HR shared services (in-house for an offshore company) is an advantage.
  • Good communication skills (oral and written). Fluent in English.
  • completed Senior high school or at least 2nd year college level (if from the old curriculum).
  • must have all the necessary pre-employment and government documents (SSS, Pag-ibig, PhilHealth, TIN, school credentials, COE from previous employers, valid NBI clearance, etc.)

We make our recruitment process convenient for you Phone and virtual processes are available, and you may also visit our Conduent Career Hub located at G/F One E-com Bdlg., MOA Complex, Pasay City.

APPLICATION REMINDER: We appreciate your interest in applying with Conduent. Please ensure that you have read and understand the job details and requirements. Our team will carefully review each application received. If you pass the paper screening, please expect to be contacted at your mobile number and e-mail indicated. 

To learn more, you can visit our website for Careers at Conduent.

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